Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Techy News Blog » Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Wed, 17 Oct 2007 00:35:19 GMT

PingBack from http://www.artofbam.com/wordpress/?p=9351

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

JohnW — Wed, 17 Oct 2007 00:52:52 GMT

I can say that this does not appear to be unique to just sharepoint. I can reproduce this by opening up a word document on an IIS 6.0 server without sharepoint installed.

The site is internal, uses windows integrated authentication, and the page is simple HTML. The document is linked via a simple <a href = ... > tag.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Eagle117 — Wed, 17 Oct 2007 01:00:42 GMT

I agree with JohnW. I have the same problem with my internally hosted Publisher site but it always opens the document after I cancel it.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Thorsten — Wed, 17 Oct 2007 01:35:43 GMT

I have this problem even in a proxy environment.

Click on "Cancel" in the Credential dialog does open the document read-write.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Paul — Wed, 17 Oct 2007 02:10:54 GMT

Yes we have this exact issue. The portal is accessed via http://portal.ourdomain.com.au, and we have an ISA server as our proxy server.

If I access the portal via the proxy autoconfiguration script it prompts me for credentials.

If I access the portal with a manual proxy setting in IE (eg proxy:8080) and have portal.ourdomain.com.au set as an exception it does not prompt me for credentials.

However, Windows XP users work fine via the proxy autoconfiguration script. Vista users are the only ones showing this problem.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Roger Eriksen — Wed, 17 Oct 2007 02:20:39 GMT

I have tried all settings you suggested. I get this problem first time opening a document on WSS/MOSS after logon.

When I have entered username/password I do not get credentials dialog until after next logon. This happens in Word 2007, Excel 2007, PowerPoint 2007, but not in Project 2007...

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Bram de Jager — Wed, 17 Oct 2007 09:27:25 GMT

Same here, got the problem. Tried both solutions and the last one (fake proxy) works. The credential box won't pop up.

The Sharepiont servers are hosted outside the local network. I always get the credentials box and it doesn't matter whether I'm behind a proxy or not.

Thorsten is right about clicking "Cancel". It works fine, but is quite annoying.

Microsoft confirms Office 2007, Vista and SharePoint security problems

Wictor Wilen — Wed, 17 Oct 2007 09:33:05 GMT

The Microsoft SharePoint blog has a new post called "Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site". The article is a result o...

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Bram de Jager — Wed, 17 Oct 2007 09:33:44 GMT

Another thing is I'm not capable of using "Open with Windows Explorer" in the Action menu. Again for Windows XP there is no problem, but using Vista is! The message I get is "Your client does not support opening this list with Windows Explorer".

I heard this has to do with the authentication method? Using Integrated Authentication and hosting your server outside your network causes problems. The authentication checking is blocked by proxy servers and firewalls who are between your computer and the Sharepoint servers.

Does anyone have more information on this topic?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Stephen Hook — Wed, 17 Oct 2007 12:04:39 GMT

I get this problem also - when it asks for credentials I provide them but they are not accepted. If I cancel then the document opens in read/write as expected - this is also sharepoint 2003 site - it does not however appear to be consistent and may be something to do with AD as I frequently have to use domain\userid rather than just my userid in the authorisation to access the site to start with

Known issue: Office 2007 on Windows Vista prompts for user ...

Tester — Wed, 17 Oct 2007 14:04:47 GMT

There is an interesting post over at blogs.msdn.com

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Stuart Hudman — Wed, 17 Oct 2007 15:45:45 GMT

We have seen this many many times, and it sure is frustrating. The "workaround" does work reasonably well (well, except for Infopath, which still prompts!), but in an Enterprise environment, with mixture of proxy and no proxy settings around the world - it is really impractical.

Allegedly this issue is down to hardening of IE7, so it is not really related to Sharepoint or Vista. There is a known bug, that I understand is being worked by dev. I urge all of the corporates out there to log this, as Lawrence details.."it is more widespread than reported".

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jerry Rasmussen — Wed, 17 Oct 2007 15:47:33 GMT

Yes we are having that exact problem. I have tried to solutions mentioned above with not success. If you read the news groups you can see this is a wide spread problem. We really need a solution

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

MM — Wed, 17 Oct 2007 16:45:08 GMT

This is an issue not only with Vista but with all version of Sharepoint. When you host the Sharepoint server outside of your user's domain and a user opens an office document, they will be asked for login credentials. Turning off Office integration limits some of the prompting, but not all. Word seems to be the worst app, prompting sometimes on open, but also on backing up after viewing a Word document. The issue is even worse if the user has the Shared Workspace turned on in their office application. This is a major issue for those of us who want to use Sharepoint to host external facing web sites. Why can't we get it to open Office documents like it opens PDF's or other types of files? Is Microsoft working on a fix for this issue?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Doug — Wed, 17 Oct 2007 17:39:44 GMT

We were seeing this issue with Office 2007 apps on Vista and using the "fake proxy" seems to have resolved the issue. We are now able to browse MOSS 2007 from the Open dialog in Office applications where before it continually threw out login prompts. Thanks!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Rob Garrett — Wed, 17 Oct 2007 17:46:45 GMT

Fake proxy breaks all my apps that use IE settings for proxy - gonna have to live with the authentication issue :(

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Darryl Hover — Wed, 17 Oct 2007 18:33:46 GMT

Yep, we've got it too. Fortuanately, we don't have a production SharePoint deployment yet.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Mark O'Brien — Wed, 17 Oct 2007 19:52:05 GMT

We have this issue here also. It is one of the main reasons we have for not upgrading folks to Vista / Office 07.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Chris Vaccaro — Wed, 17 Oct 2007 20:41:27 GMT

Same problem here. We have a very limited deployment of vista/sharepoint/office 2007 because of this

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Matt Andrews — Thu, 18 Oct 2007 01:01:22 GMT

One side effect of this workaround appears to be that all addresses become part of the "Local Intranet" zone. Is there a fix coming from the Vista team to fix the WebDAV redirector?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Bram de Jager — Thu, 18 Oct 2007 09:07:45 GMT

I'm experiencing this weird thing. We have a couple of web applications. On the teamsite web application I'm not able to use the Open with Windows Explorer option. But on the other Portal and My Site web application I can.

Does anyone have a the same issue? And off course a workaround?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Alex Lomas — Thu, 18 Oct 2007 12:24:06 GMT

Yes, the fake proxy fixes the authentication issue, but then all sites (even internet ones) become part of the intranet zone which is not a great situation :(

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Scott — Thu, 18 Oct 2007 15:58:57 GMT

Same problem here. We resolved our Vista issue by adding the URL of the SharePoint site to our list of sites under the Local Intranet setting. We also use ISA for our proxy so we already had the proxy settings for "Use proxy server for lan" and "Bypass proxy for intranet sites" selected. Removing these settings will also cause the prompt.

I find it interesting that when you are accessing an internal address (http://sharepoint) without using a FQN the client still makes requests to the proxy server?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

David — Thu, 18 Oct 2007 16:09:02 GMT

I am running Office2K7 and Vista. I have the Auth prompt. Our network does not have a proxy. I setup the fake proxy and do not get the Auth prompt. I did notice the pages load slightly slower. Hope this helps to find a real solution instead of a work around. Thanks,

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Alec S. — Thu, 18 Oct 2007 22:39:40 GMT

I get this problem, too. Windows Vista 64-bit, Office 2007 Enterprise, WSS3.0.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Gert Lambers — Thu, 18 Oct 2007 22:52:22 GMT

Same problem over here, we also do get the problem when accessing a sharepoint 2003 site with a Vista/Office 2007 client (so not only wss 3.0 or moss2007).

We don't use a proxy for now, but I wil experiment with the fake proxy... Allthough if this causes all sites to become "intranet" sites I don't think this is a realy good or safe solution (allthough it seems to resolve the initial problem :-))

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Celine — Thu, 18 Oct 2007 23:15:24 GMT

Thank you thank you thank you! I've been looking for that problem for 6 months now! Even with an anonymous web site, it would still ask me for credentials! That trick fixed my problem! Thank you!!!!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Philip Colmer — Fri, 19 Oct 2007 13:23:40 GMT

Like others here, we use an autoconfiguration script. After reading this posting, I've now enabled "Automatically detect settings" as we support WPAD as well and that does seem to have eliminated the credential prompting.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

JennyE — Fri, 19 Oct 2007 15:20:10 GMT

Yes we have this problem too with SPS2003 and MOSS 2007. Luckily not too many people have Vista (in our organisation) yet!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Tony Gaston [MS] — Fri, 19 Oct 2007 21:14:19 GMT

There is a fix currently available for the auto-config URL proxy configuration issue.

KB 941853

if you call support they can get it to you.

SharePoint Kaffeetasse 25

SharePoint, SharePoint and stuff — Mon, 22 Oct 2007 13:42:16 GMT

HotFix Security Hotfix MS07-059 Artikel zum Lesen Why SharePoint Server is Terrible Dazu der Kommentar

Monday Morning SharePoint Reading: Everything from Defragging Databases to New Training Offering for Microsoft Office SharePoint Server 2007

Mirrored Blogs — Mon, 22 Oct 2007 21:04:18 GMT

Body: I found a few noteworthy posts this morning while sucking down some coffee trying to wake up (rough

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Ryan Ackley — Mon, 29 Oct 2007 20:15:07 GMT

There is another bug caused by Office 2007's switch away from the Web Extender Client.

The new WebDAV implementation in Office 2007/Vista won't recognize a WebDAV server unless it exists at the root of the web server. This directly conflicts with the Web Folders implementation that allows you to specify a context path for the WebDAV server. For example, if your WebDAV server lives at http://www.hostname.com/webdav/">http://www.hostname.com/webdav/ but not at http://www.hostname.com/, then the web folder will open but any office documents will be opened as read-only in Office 2007/Vista.

Switching to XP compat mode fixes this problem.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Fri, 02 Nov 2007 15:54:41 GMT

So, where is the hotfix that solves this problem. You said there will be a Hotfix "next week or so". I hope you didnt mean the new 941890, because it does not solve this problem.

Thanks in advance.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Aaron — Tue, 06 Nov 2007 02:34:23 GMT

We are seeing this problem as well. When will the hotfix be released?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Peter N — Tue, 06 Nov 2007 12:09:30 GMT

We have the same problem. Without this fix we cannot upgrade to Vista and Office 2007. We appreciate a hotfix very soon.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Kailash — Wed, 07 Nov 2007 23:22:39 GMT

Hotfix 941853 (http://support.microsoft.com/kb/941853)

Hotfix 941890 (http://support.microsoft.com/kb/941890)

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Thu, 08 Nov 2007 16:49:07 GMT

Please tell me if MS is working on another Hotfix, because this two do NOT solve the Problem.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Russ — Fri, 09 Nov 2007 04:59:33 GMT

I have applied the hotfixes and neither of them work.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

carl — Fri, 09 Nov 2007 09:53:54 GMT

941890 worked for me with WSS 3.0 and SBS 2003 PE, thanks heaps

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Stephanie D — Fri, 09 Nov 2007 18:29:10 GMT

I second that feeling - it did not work for us either.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Alpesh Nakar — Wed, 14 Nov 2007 11:51:46 GMT

I have just blogged on how to fix this logon issue - does not matter if it is vista or xp. As others have commented it happens with non-sharepoint based apps in iis.

My blog post should give you the answer. I have got a video too :-) Comments are welcome.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Stephanie D — Wed, 14 Nov 2007 17:19:38 GMT

Your video is blurry, but based on the screen shot, it looks like what we already have in place and does not resolve our issue. We have added the site to trusted sites and have set automatic login. this resolved our issue with it prompting every time we hit a new site, however it does not stop the prompting for the office document.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Bill — Thu, 15 Nov 2007 16:54:36 GMT

It looks like the hotfix works for me if I access the site using https://sharepointServer but not https://sharepointServer.domain.com.

I have the FQDN added to the Local Intranet Zone in IE so I was hoping it would work that way as well but apparently not?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Kurt — Fri, 16 Nov 2007 04:59:41 GMT

Applying the 2 hotfixes didn't work for me either.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Fri, 16 Nov 2007 13:28:52 GMT

@Bill:

Maybe it didnt work because adding the FQDN to Local Intranet Zone does not bypass your proxy. But using a URL without a dot causes IE to bypass it when "bypass proxy server for local addresses" is activated. As far as i know, "local addresses" are not the same as "sites that are included in the local intranet zone".

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Peter — Fri, 16 Nov 2007 20:01:56 GMT

We applied the hotfixes and still have the problem with read-only documents. If the user has rights to edit the document everything works fine.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jørgen Thyme — Sat, 17 Nov 2007 00:19:13 GMT

I have tried the Windows XP SP2, KB907306 without any real succes. I'm running Vista, Office 2007 against a WSS 2.0 site. I have the following observations:

1. It takes a long time to open the document (the basic auth. box is show immediately. The doc is 4kb with a couple of screen shots (opens almost instant on my old XP)

2. When I press "Edit Document", I get "Unknown error trying to lock file". This also takes a long time.

3. If check out the file and choose "Edit in Microsoft Word", 10-20 seconds wait time and after entering credentials it opens instantly. Succes.

4. I edit the document, and press save. 10-20 seconds going on, and I get the famous "Word did not save the document" (thanks for the info :-)

5. But I gotta save my changes - to I press Save As, (waiting again) and then I save at the desktop, undo checkout and upload the file. Heeeyyy , that doesnt work very well.

6. I have mapped the sharepoint site as a web folder as well. If I select the document, and right click and choose edit, I can open without the "Edit Document". If I edit the doc and press save, again a long wait, and I get the famous "Word did not save the document". That works consistently.

What do I do, go back to Windows XP? It is a really productivity killer on the best platform :-(

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Frank — Mon, 19 Nov 2007 17:26:30 GMT

@Jørgen Thyme

We experienced a similar problem while opening documents. It turns out Vista tries to lock the file through TCP port 445 (Microsoft-DS). If this port is blocked in any way, a long delay will occur upon opening files, etc.

We use a hardware load balancing device, which only load balanced port 80 for our sharepoint frontend web farm servers. After adding TCP port 445 to the load balancer, documents open up almost immediately.

Be careful however when opening up this port on internet based sharepoint environments, as it will greatly increase the attack surface. (do a google search on 'tcp port 445 vulnerability' to see what I`m talking about).

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jay Jay — Tue, 20 Nov 2007 06:45:44 GMT

We are experiencing the same problem with Vista, Office and Sharepoint. Any news on when microsoft will be releasing a hotfix that actualy works?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Rob Head — Tue, 20 Nov 2007 13:58:49 GMT

Yes, we see exactly the same problem and use a proxy on all of our workstations. Likewise to Roger Eriksen we only see the prompt the first time we open a document from MOSS 2007 after logging in and not again until next logoff. Fortunately we do not currently support Vista so this is our get out clause... but it won't last.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

alambkin — Wed, 21 Nov 2007 20:36:19 GMT

The 941890 hotfix did fix the issue for me when I use http://portal, but we need to use FQDN's so how do we fix that? I've already set the trust settings. Thanks!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Thu, 22 Nov 2007 13:10:29 GMT

@alambkin

You can set the FQDN in IE in "Do not use proxy server for addresses beginning with".

syncing OneNote to Sharepoint - Access Denied and Automatically Detect Settings

David Rasmussen's Blog — Tue, 27 Nov 2007 18:55:45 GMT

If you have a OneNote notebook on SharePoint you may have seen something like the following errors at

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jim R. — Tue, 27 Nov 2007 22:48:44 GMT

none of these fixes have worked. I go into the sharepoint site, check out the document, click edit and it opens in compatibility mode. After i'm done modifying the doc, i hit save and it asks me to check it in. I hit yes and nothing happens. The document stays open. I have tried with and without the local shared copy.

Anyone?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

jwashco — Wed, 28 Nov 2007 17:03:23 GMT

When is the hotfix comming out for this? The Turning off the WebClient Service seemed to fix the issue for me, but making the security mode XP did not. I am not sure what will be affected by turning off the WebClient Service, trying to research that now. Anyone know what it does exactly?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Brian Hoyt — Thu, 29 Nov 2007 22:01:20 GMT

It seems the best fix which is glossed over for the most part is to add the FQDN to intranet sites. The other fix we did was to add it to trusted sites and then set trusted site to automatically pass authentication. This can be done easily via GPMC. A true fix is needed though.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Doug — Sat, 01 Dec 2007 02:17:32 GMT

What about cases where there is no proxy and the server requires a FQDN (e.g. because of an SSL cert)?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Ryan Beesley — Wed, 05 Dec 2007 04:45:53 GMT

I'm right there with Doug. We have intranet sites with FQDN's because of our SSL certs. I can see the documents through WebDAV, but when I open them they are Read Only. The hotfix did not address my issues.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Matt Welykholowa — Wed, 05 Dec 2007 20:11:17 GMT

1)Download the update 907306.

2)Then click Start>Computer

3)Add a network location

4)type in http://your.sharepointserver.com/sites/whatever site you want to add.

5)Your sharepoint site will be added as a network location

You should now be able to open in windows explorer and "Save as" any office 2007 documents directly to the sharepoint server. Cheers!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Ryan Beesley — Wed, 12 Dec 2007 01:51:01 GMT

I made some head way with the Office 2007 SP1 release. The very first time I tried WebDAV after installing the Service Pack, it worked. I remembered I had left the compatibility keys set to WINXPSP2, so I removed them and tried again... this time it failed. I reset them, it failed. I restarted the computer it failed. Now I'm back at square one.

I thought the Service Pack fixed things for me, but I'm back to read-only status.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Ryan Beesley — Wed, 12 Dec 2007 02:17:47 GMT

Matt, the problem is that we can't save there. I know, it sounds crazy, we can see the directory, we've been prompted for our credintials, and we can view the file. Unfortunately the file opens as read-only, and when you try to save, you are told that you don't have permissions... and this is with 907306 applied.

The problem seems to come from having Fully Qualified Domain Names for our Intranet servers. This was done at my business, and I'm sure at others too, as a way of provisioning SSL certificates for servers on the LAN.

I'm about 5 minutes away from rolling back to Office 2003 and I'll certainly caution others in my company to do the same. We don't have wide-spread adoption of either Vista or Office 2007 yet, and I'm sure we won't further consider it until this issue is resolved.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Wed, 12 Dec 2007 19:35:50 GMT

I can confirm, that the Problem still persists even after installing Vista SP1 RC and Office 2007 SP1. Are there ANY plans to make a hotfix that actually solves the problem?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Shiraz Cupala, Qdabra Software — Thu, 13 Dec 2007 03:24:41 GMT

This prompt issue is major problem for us and our customers using InfoPath on SharePoint and even in other contexts. It seems that MS is not really addressing the complete issue. This is honestly very frustrating. Entering username/password a half dozen times when opening forms is unacceptable. Please MS fix this issue.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Menno Malta, Phylax — Thu, 13 Dec 2007 13:39:17 GMT

I can confirm that this annoying issue is a serious problem for us and our customers

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Thu, 13 Dec 2007 21:11:53 GMT

I have received confirmation from Microsoft (over a Premier Support Ticket), that MS is currently working on a new hotfix to solve the problem. Unfortunately he could not provide me a date.

I will leave a new comment, as soon as i get any news.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Björn — Mon, 17 Dec 2007 20:46:05 GMT

We are a Hosting Provider that has the same problem for our Customers. Alltough this is a client-side problem it really makes our Hosted SharePoint WSS 3.0 services pretty useless for the customers that this problem. If someone at MS sees this, please adress this issue and fix it NOW!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Mon, 07 Jan 2008 14:40:17 GMT

A new hotfix is available which should solve the problem in a scenario without proxy. The KB-Number is 943280.

The scenario with proxy is still under investigation my MS.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

-B — Thu, 10 Jan 2008 17:30:48 GMT

Is there an x86 version? I only see the x64 when I try to download it from Premier.

Thanks

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Thu, 10 Jan 2008 20:43:19 GMT

Post your E-Mail-Address here (or send me a mail to "spiele-psycho@gmx.net") and i will send the Hotfix to you.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Russ Farris — Thu, 10 Jan 2008 23:00:59 GMT

Can I get the link to the hotfix?

russ.farris@gmail.com

SharePoint Kaffeetasse 38

SharePoint, SharePoint and stuff — Fri, 11 Jan 2008 17:09:35 GMT

Novell Userverwaltung mit SharePoint kombinieren Microsoft Office SharePoint Server 2007 and Novell eDirectory

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

markoh — Fri, 11 Jan 2008 17:17:43 GMT

well finally you got down to this problem..I have reported this in May 2007! Since then I have tried many "internal" hotfixes none of which worked. Hope you solve it so it can be included in SP1.

SharePoint Kaffeetasse 38

Mirrored Blogs — Fri, 11 Jan 2008 18:06:05 GMT

Novell Userverwaltung mit SharePoint kombinieren Microsoft Office SharePoint Server 2007 and Novell eDirectory

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Johan — Thu, 17 Jan 2008 01:46:55 GMT

Tried the x86 version of the hotfix. The performance is inproved but not solved. Still get lock-ups and e.g. OneNote does not sync toward sharepoint if I don't open e.g. a word document first (and first enter credential once). I.e. OneNote does not even ask for credentials it simply does not connect.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Drew — Thu, 24 Jan 2008 17:58:44 GMT

The problem I see with this hotfix is the end user must install it AND edit the registry to list the URLs of the servers they want to pass their credentials to. I don't understand why the hotfix can't use the list of URLs already provided by the user to decide which sites to consider trustworthy. You know, the list of "Trusted Sites" or perhaps "Intranet Sites". Those lists exist already, why make users maintain another list of the same sites and bury that in the registry?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

B Webster — Thu, 24 Jan 2008 18:35:34 GMT

I just installed the hot fix and it seems to finally be working for me. I can edit a doc when accessing the site via the fqdn and receive no login prompts.

Thanks

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jason Warnke — Fri, 25 Jan 2008 17:11:49 GMT

I have been battling this issue for a long time and definitely really frustrated. I have tried any/all hotfixes and workarounds and am still having the issue...It surfaced while trying to open a shared documents folder in sharepoint in explorer view. It would pause, do nothing for 30 seconds and then up pops the authentication dialog. After trying 3 times it would lock me out.

Now, when I am just trying to open a document in a shared/web folder on the sharepoint it won't open and then locks me out - ARGGGH!

Someone please help

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Peter H — Fri, 25 Jan 2008 18:05:14 GMT

I applied Web Folders patch 907306 and hotfix 943280, configured the registry with local domain to trust (*.mydomain.com). Had to wait through a very long delay, opened the document but when I click "Edit Document" I get "Unknown error trying to lock file."

Stopping the WebClient service yields a faster opening of the document, but the error "A problem occurred while connecting to the server. If the problem continues, contact your administrator."

The only thing that worked was setting the office applications into Windows XP SP2 compatibility mode. Which irks me, because that should not be necessary.

Would be happy to debug/troubleshoot further if someone from Microsoft wants to contact me. Remove the [nospam]s from my URL.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Jürgen Winter — Tue, 29 Jan 2008 13:13:49 GMT

@Jason: Have you tried to deactivate the IE Protected Mode for your Intranet? We also had many issues especially with the Explorer View before that.

@Peter: Do you use a proxy-server in your scenario?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Felicia — Wed, 30 Jan 2008 04:53:11 GMT

I installed KB941890 and it's working nicely for me. The login prompt is no longer appear when I tried opening a document in Sharepoint.

Another issue that I encountered was the login prompt keeps appearing everytime I open up Outlook. This is because Outlook tries to connect to the Sharepoint Lists using the Internet URL instead of treating the URL as being Intranet. To fix this, you need to add the Intranet URL to the Intranet Security Zone instead of the Trusted Site.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Eric — Sun, 10 Feb 2008 10:57:39 GMT

I have installed the latest and greatest hotfix and still the problem continues. It is seriously rediculous that this issue still hasn't been properly addressed. I have noticed that using the new Office Live Workspaces has the same problem with Vista Office 2007.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

AndyG — Thu, 14 Feb 2008 21:19:48 GMT

It seems that this is a problem with Windows Server 2008 RTM as well, though the patch doesn't apply to that OS. Will there be an OS patch for WS08?

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Daniel CD — Wed, 20 Feb 2008 04:23:20 GMT

Is Microsoft listening. Seems like none of the hotfix resolved the problem. Even Vista SP1 seems to have the same symptoms. Only workaround that we found to work is to use the fakeproxy which I understand is not recommended or to make sure "Automatically Detect Settings" in the proxy tab of IE.

Is anyone expereciencing similar issue? This has been a nightmare scenario for more than a year and our clients are complaining constantly

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

kh — Thu, 21 Feb 2008 20:13:19 GMT

Yes we have the same problem and have desided to stay on XP until the it´s solved.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Marald Marcus — Mon, 25 Feb 2008 08:58:19 GMT

We had the same problem with XP and Office 2007. The problem was fixed by adding the FQDN to the proxy exclusion list.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

markoh — Fri, 21 Mar 2008 14:09:17 GMT

The patch is working however make sure that you enter the correct values into the registry also! I forgot to do that at first then I did it and hotfix works. However, this hotfix doesn't seem to be included in SP1 for Vista!

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

lufei — Mon, 31 Mar 2008 10:31:17 GMT

Still experiencing this problem with Vista SP1.

Brian H — Wed, 02 Apr 2008 17:02:52 GMT

Hopefully someone is still monitoring the comments on this post.

Even with SP1 installed, we are still experiencing this problem. The sites are trusted. It works fine if we disable the webclient but I haven't tried the fake proxy. XP works great. The only thing slightly out of the ordinary with our environment is we have ISA 2006 and FBA. We enabled persistant cookies for private connections and we still get the login prompt. Any ideas?

Thanks,

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Adin Sabic — Fri, 04 Apr 2008 04:55:09 GMT

Brian H,

I have a similar setup to you (ISA 2006) and still have this problem. I have tried the fix, SP1 and the registry entries in 943280. My site is not a FQDN and is in trusted sites. It is simply accessed as "http:\\sharepoint"

If my proxy settings are "automatically detect settings" (proxy info set through DHCP) I experience the issue.

I do not get the credential prompt if I manually set the proxy server and tick "bypass proxy server for local addresses". This is inconvenient as we need "automatically detect settings" enabled for other things to work smoothly. Anything else i can try?

Cheers,

Adin

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Doug — Thu, 10 Apr 2008 09:11:41 GMT

This problem not only happens in Vista but in XP as well. Our PCs are running on XP SP2 with IE 7 and Office 2007. When we tried to open a document in MOSS 2007 websites (it could be team sites and My Site), it would still prompt for authentication even though we have already authenticated via ISA 2006 form based authentication.

If we open any other file types apart from Microsoft Office ones(e.g. .txt, .pdf, .jpg etc) we do not need to authenticate.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

Brian H — Thu, 10 Apr 2008 21:52:08 GMT

Adin,

So far, we haven't been successful with getting the fake proxy to work. Our site is a FQDN and it a trusted site. Regardless of if we can get the fake proxy to work, it wouldn't be a good solution anyways as this blog post already states. Also checking or unchecking the "Automatically detect settings" box doesn't seem to help either. The only thing that does work for us is disabling the Webclient service. Once we do that, opening Office docs goes incredibly fast and we don't get a prompt. The problem is we can't rely on this as a solution. There are several other services that rely on the Webclient and we can't force people to choose between SharePoint and the others.

I have been working with MS for almost 2 weeks on this issue and they still haven't been able to come up with a solution. If I'm able to get this working, I'll be sure to add it to the comments since it doesn't look like the SP team is monitoring this post anymore.

Thanks,

Brian

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

MicroNix — Fri, 12 Sep 2008 22:58:09 GMT

LOL, almost a year later and this still has not been fixed. OMG!!! It seems like everyone that is supposed to fix Vista is on Windows 7 to rush it out the door on time. So is the fix for this issue to shell out another $200 for Windows 7? Can integration problems with Microsoft's own software get any less attention? For the first time, I am seeing where Open Source has an advantage when you can't get response on something as stupid and lame as this issue....

What about Office 2003, XP, and IE 7 not being able to open Word Docs from Mapped Drives to Sharepoint

SunshineKknox — Sat, 27 Sep 2008 01:39:22 GMT

I'm unable to open word docs with mapped drives to SharePoint. I was able to do this until I updated to IE 7 and if I roll it back to IE6 I'm able to open word docs. I've tried webfldrs.msi and kb web folders fix and it temporarily fixed it then broke again.

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

panoone — Mon, 15 Dec 2008 07:33:34 GMT

We're running Office 2007 on XP using IE7. Problem persists but only for *some* users.

Fortunately this means it's a local machine issue and I only have to go around and check every single last 300 of them to fix the problem. :\

This is so painful...

re: Known issue: Office 2007 on Windows Vista prompts for user credentials when opening documents in a SharePoint 2007 site

tcguy100 — Mon, 02 Feb 2009 20:54:33 GMT

Has this (moreso its subsequent) error been resolved? Is there a true fix? We run a SharePoint 2003/WSS 2.0 environment. We just upgraded a few users from XP SP2 with Office 2003 to Vista Business x64 with Office 2007, and they are now getting the "unknown error trying to lock file" error message when attempting to open files from our SharePoint sites. I, myself, have been running with this same setup for over a year now and have never seen this error. Are their computers missing something?

web tasarım

web tasarım — Sun, 09 Aug 2009 19:41:14 GMT

beatıful thank you http://www.parcakontorbayiniz.com you