Technology for the Retail Industry
I tried out Tagga.com today and think its a neat little application for creating quick SMS campaigns. You can tag items in the physical world and create badges like the one you see alongside and have people text in a key word for more details. For instance,
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Recruiters have been known to mine all information about you via Blogs, Twitters and the other digital footprints that you leave behind. An online identity is a social identity that you establish in online communities. Although some people prefer to use
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A QR Code is a matrix code or two-dimensional bar code created by Japanese corporation Denso-Wave in 1994. The "QR" is derived from "Quick Response", as the creator intended the code to allow its contents to be decoded at high speed.
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Live Product Upload Beta is a free service that lets an online retailer, make product catalogs available via Live Product Search . The Live Product Search beta is a powerful search tool with an exclusive focus on consumer products.
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Store Associates in specialty retailers are sometimes challenged in finding quick answers to customer questions about products. They need a quick way to find information. Search capabilities that can be accessed easily using kiosks and mobile devices
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I spent the last week in NY speaking at the WWD Retail Leadership Forum on Innovation Process Management. Among Retailers, innovation traditionally has been a compartmentalized, top-down process run by a small team. In my discussions with retailers at
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There is an interesting trend of companies using microblogging services like Twitter to monitor customer complaints. One example mentioned in the Boston Globe is that of a customer who griped about his HDTV reception via twitter during an NBA playoff
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In this demo, Chris Mayo, the technical evangelist for Unified Communications (UC) and John Rauschenberger from Clarity Consulting team up to show how developers can customize UC features to hit everything from outgoing calls, IP phone, to smart
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Organizations talk a lot about how important their employees are and the contribution they make to overall success. This obviously means that employee retention is one of the key priorities. To bolster productivity and a more engaged workplace,
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Steve Rosenberg took a table at a restaurant in Nuremberg, Germany - where customers use touchscreen TVs to choose their meal, and all the food is delivered by helter-skelter. Link to Video
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A German supermarket is encouraging customers to scan and ring up their shopping using mobile phones, and check out without the help of a cashier. It is one of the number of innovations at the new "Future Store" - as Steve Rosenberg discovered
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Last week I had an opportunity to see Mediacart in action and was pretty impressed by the scenarios that it could empower: quick scan and bag to speed the checkout process (for the retailer this can mean reduced labor costs); display store specials, discounts
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I meet with IT Pros and Developers at Retail organizations on a regular basis. My discussions usually center around how Sharepoint can be used in various retail scenarios for setting up a communication and collaboration infrastructure between the Home
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