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This technical white paper features the Microsoft CBI (Consolidated Business Intelligence) portal as the context to discuss how Microsoft IT uses Microsoft Office SharePoint Server and Microsoft business intelligence products to help business units
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Excellent demo of a fully Hosted Customer Interaction Management Platform from Clarity Consulting: http://connect.claritycon.com/
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Microsoft Online Services provides dedicated, enterprise-level hosted solutions for e-mail, collaboration, instant messaging and Web conferencing. Services are delivered from a highly reliable network of Microsoft data centers on servers systems dedicated
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Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its
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New Belgium Brewing, one of the most innovative and fastest-growing craft brewers in the United States, has long used information technology to help meet its commitments to environmental stewardship, employee empowerment, and the bottom line. To help
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With over 5,500 employees at its corporate head office and 475 retail outlets nationwide, Canadian Tire was looking to refresh its Intranet site known as inTIREnet. The pre-existing site, hosted on a Lotus platform, was visually cluttered and staff complained
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This is an excellent whitepaper for understanding the challenges and solution for Supply Chain Collaboration as implemented by the Entertainment and Devices (EDD) division in Microsoft. EDD leverages a complex supply chain of over 300 partners, suppliers,
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Shopping is undeniably a social activity. As more retailers realize the need to embrace social media, they're also recognizing that there are key loyalty differences between online and offline retail behavior: in the online world, retailers have to deal
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With the growth of Social Networks and Communities, we see a lot of conversations, recommendations of products and services happening outside of the retailer’s site. This presents an excellent opportunity for retailers to syndicate their product catalogs
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Most retailers that I meet with have already been exploring social media from the perspective of marketing, building customer communities and social shopping. In addition to this they are exploring ways that they can use the power of social computing
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Solution Accelrators are free tools and guidance from Microsoft. These can help accelerate the assessment, planning and deployment of Microsoft technology. I have been working with several retailers in the past few weeks that are evaluating Sharepoint
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An excellent opportunity to learn more about Sharepoint 14: Check out the Early Bird Registrations . With many Retailers already running Sharepoint for their Intranet and Extranet sites the new capabilities are certainly worth looking at. A great example
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Last year, I brainstormed with the Fair Factories Clearinghouse on using Collaborative Technologies for ethical sourcing management. They were looking for a tool that enabled their members to collaboratively monitor and share information about global
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Personal Status Messages (PSM) are an excellent way to keep in touch with your network. Facebook, Windows Live, LinkedIn and other social networks have Personal Status Message features that let you keep your network informed about things you would like
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What is the 4-5-4 Calendar : The 4-5-4 Retail Calendar divides the year into quarters with the first and last month of each quarter consisting of 4 weeks each and the middle month of each quarter consisting of 5 weeks. Each calendar month begins on a
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