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Windows Server Voice-of-the-Customer: We're listening...

Out of curiosity I did a Live Search for "we're listening" and I got more than 1/2 million results back. There's a lot of listening going on between corporations and customers, universities and students, retail stores/online stores and shoppers, etc.

Listening to natural customer conversation...peak to tail

One of the main topics that has been consuming my time at work is the notion of capturing the voice of the customer in a way that will help product groups keep a pulse on what's driving conversations. We're not talking about customer surveys, forms that
Posted by smeinke | 1 Comments

User Group Community Feedback...Keep it Coming!

Thank you to all the Windows Server User Group members who have completed the community survey! Hearing from you is critical to ensure we continue building out the most efficient and effective UG experience we can. We're interested in all aspects of feedback

Windows Server Community Surveys - Give us your feedback!

The Windows Server Community Team and product group Community Leads are launching what we hope is the first in a series of targeted community surveys that will cover the broad Microsoft hosted Windows Server community space. Community is all about creating

Ugly, agile "babies"...that grow up to be solid, functional "adults"

I had to chuckle when I saw the title of one of my past team member's blog entries... ugly babies & agile development . Having had the opportunity to manage Mr. M and others like Wheatstraw I understand exactly where he's coming from. Bear with me
Posted by smeinke | 1 Comments
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Microsoft.com enters "web 2.0-o-sphere" with Tagspace Beta

Check out the latest service delivered (to Beta) by BobReb , Dave Morehouse and team. Dave offers good context for the beta on his blog , or you can go directly to the Beta site to jump in. Also, there's some helpful info on the Tagspace FAQ site. Questions

Translating the Web 2.0 cool factor and hype

In my role one of the opportunities I have is to translate Web 2.0 and Social Networking jargon and hype into “what does that really mean for my business” terms. Obviously a lot of people understand the coolness, intrigue and opportunity of Web 2.0, but
 
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