SharePoint Designer Support Team Blog

Providing insight on hot and common issues, supportability, and how-to's for Microsoft SharePoint Designer. Coming direct from the support engineers themselves. Read who we are.

A small introduction to the SharePoint Designer Support Team Blog

We are excited to provide insight on hot and common issues, supportability, and some how-to's for Microsoft SharePoint Designer. The blog is solely authored by "support" individuals, so many of our posts will be issue + solution centric. Since we interface with customers day-to-day, we definitely have a unique view and understanding of the problems seen by users, such as yourself. If you are looking for a wider scope of topics related to SharePoint Designer, we suggest checking out the official Microsoft SharePoint Designer Team Blog.

Our support team consists of three individuals, and we take on support issues for all customers in the professional and premier space. Chances are, if you have called in to Microsoft Support with a SharePoint Designer related issue, you've worked with one of us. We are the same people authoring this blog, and include:

  • Michael Mongeau (myself): I am a Support Engineer for SharePoint Designer, FrontPage, and FrontPage Server Extensions (yep, still supported). When I can, and often on my personal time, I answer community questions on the MSDN forums, MSDN newsgroups, and SharePoint University forums under the alias "monjo". Additionally, I own and sometimes to blog about SharePoint Designer on my personal site http://dataformwebpart.com. However, my focus going forward will now be directed at creating content for this blog instead of my own.
  • Dalibor Kovacevic: Supports SharePoint Designer, FrontPage, and FrontPage Server Extensions. Dalibor is our Knowledge Engineer and helps review and revise internal support documentation. He has a BS in Information Technology Management. He enjoys seeing what crazy things he can get SharePoint to do with SharePoint Designer.
  • Lucas Koehntop: Supports SharePoint Designer, FrontPage, and FrontPage Server Extensions. Lucas has a BS in Computer Science, and has his MCSE. He loves high tech country life, along with enterprise computing.

Have any suggestions for content, or questions about the blog? Please email us at blogspd@microsoft.com, and we will do our best to respond and take your suggestions into consideration. Note: please understand we are very busy, and will most likely not reply to all emails.

Published Monday, March 24, 2008 10:20 PM by michmon

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MSDN Blog Postings » A small introduction to the SharePoint Designer Support Team Blog said:

March 24, 2008 6:43 PM
 

Jodha said:

Hello,

I have very very urgent question that I have posted in

http://forums.msdn.microsoft.com/en-US/sharepointcustomization/thread/fa0a42ca-7231-4a1d-b479-34414cdf3876

Please please post your comments either on your blog or on the link provided.

really appreciate your help

July 29, 2008 3:38 AM
 

Computer Help said:

Really great information, has given me an idea for a blog of my friends.

October 15, 2008 4:47 PM
 

Abel Ahing said:

My portal has a few sites. I was doing housekeeping and accidentally deleted the parent site.  Now no one can access the portal including myself.  May I know how I can restore the portal?

Thank you,

Abel

December 22, 2008 2:11 AM
 

Kathleen said:

I am having problems with this Sharepoint Designer software.  I tried the trial version, liked it, bought it and it freezes on SAVE.  So I took it OFF my computer and put it back on and now it kinda does SAVE but is stuck on PROCESSING FILE.  Please I have tried everything there is to do to fix this, did I just get ripped off?  I use to use Frontpage 2003 but needed to update it and this is what I got????????????????

January 3, 2009 9:26 PM
 

Vijay said:

sharepoint designer is not opening pages i.e. .aspx and .master.  This behaviour is seen even after reinstalling the software. I am using designer with sp1. please help me

March 7, 2009 10:37 AM
 

SGK said:

Trying to find resolution to a possible "BOM" bug in SharePoint Designer via community discussion:

https://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.frontpage.client&mid=c1f5a5b0-fab2-4e19-87c6-1022dc236cd6

June 22, 2009 9:55 AM
 

Perry said:

Lukas' blog "contact" form page is broken -- it generates failure messages saying email cannot be delivered.

I'm referring to:

http://blogs.msdn.com/lucaskoe/contact.aspx

I was trying to notify him that there is an error in his article on fixing broken form pages in MOSS2007.

November 12, 2009 5:43 PM

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