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July 2006 - Posts

"I think you said..." (therefore I am)

Another not-quite-human phrase out of voicebot System.Vocabulary . This one's aggressively anthropomorphic (though I've never heard it in human-to-human communication). Ithinkyousaid , cl. Placed before a repetition of the caller's input. Signals a tentative
Posted by Stephen Potter | 2 Comments
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SpeechTek 2006

SpeechTek is the biggest speech industry conference of the year, August 7-10 in NYC. I'll be talking at a couple of sessions: VUI: Tuning the VUI, Not Tuning the Parameters (Tue Aug 8, 4:00pm - 5:00pm) Tools and Techniques: Developing and Tuning Applications

Grunt recognition

Wired News is carrying a story today on a research project for identifying and classifying animal communication using speech recognition technology developed for humans. The most interesting thing about the Dr Dolittle Project is that the researchers

Got it!

Have you noticed the sameness in the vocabulary of telephone voicebots these days? Why does everyone use that cheery got it!, damn it? Having hit probably my hundredth got it! last night - a successful recognition of a menu option (there were only 3 choices...)
Posted by Stephen Potter | 3 Comments
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The voicebots have arrived

"IVR" is dead, long live "voicebots". And about time too. What do you call an automated telephony application that uses some mix of speech recognition or keypad input, and text-to-speech or pre-recorded output? ("IVR" they say in the trade, but it sounds
 
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