Call Center of the (near) future

The ACLU has this funny (well, sort of) ad describing what it will be like to order a pizza one of these days:

http://www.adcritic.com/interactive/view.php?id=59

There's a human in the loop, but I wonder if that helps or hurts the privacy aspects.  I mean, would you feel more comfortable getting that sort of information if it were coming from a computer? 

Btw, in other news I see that GetHuman has completed its standard for how voice interfaces should make it easier to talk to humans.