Real-Time Visibility Through Technology : Customers

Arizona Department of Health Services ups quality and security with BizTalk Server

sudhirh — Sun, 23 Aug 2009 02:37:23 GMT

Some Great quotes from the case study:

“Using PHEDEX, built on the Microsoft Application Platform, saved us the $2 million that it likely would have cost to create a data exchange in-house and establish individual partner connections.” Paula Mattingly Acting Chief Information Officer, Arizona Department of Health Services

“The combination of BizTalk Server and SQL Server provided the most highly integrated solution but also the most flexible from a development standpoint.” Paula Mattingly
Acting Chief Information Officer, Arizona Department of Health Services

“Microsoft turned BizTalk Server 2006 R2 into an enterprise-class messaging platform that separates security, validation, and other aspects of integration…. This enables multiple development groups to focus on separate parts of a business problem.” Dan Desmond
President and Chief Executive Officer, The Simi Group

The Arizona Department of Health Services (ADHS) provides a range of health services to the citizens of Arizona. When the federal government required that all state health departments facilitate interoperable information exchange between public health partners, ADHS adopted the Partner Healthcare Electronic Data EXchange (PHEDEX), a data integration solution powered by Microsoft® BizTalk® Server 2006 R2, from The Simi Group. With its new solution, ADHS was able to quickly comply with federal regulations, eliminate paper from its lab reporting process, increase the quality of data reported, and increase public safety. By eliminating manual data entry, ADHS staff members are more productive and efficient, and can focus on quality data analysis. The department saved an estimated U.S.$2 million and years of development time by acquiring a commercial solution instead of building its own.

Microsoft Case Studies: Arizona Department of Health Services

Vail Resorts Case study launched!!!

sudhirh — Sat, 27 Jun 2009 01:57:40 GMT

This is a great BizTalk RFID case study in hospitality. :)

Resort Streamlines Skier Check-In, Improves Data Collection with RF Technology

Enhancing the guest experience is central to the corporate mission at Vail Resorts, but ski lift pass authentication for season pass holders was often a time-consuming process due to passes being worn under layers of winter clothing. In addition, the company had little visibility into the skiing patterns of its guests. Vail Resorts switched to season passes embedded with radio frequency (RF) tags that can be scanned through a skier’s jacket, streamlining the pass-holder authentication process. The company also placed RF scanners on upper-mountain lifts to capture lift access data that helps sharpen targeted marketing. The solution uses Microsoft® BizTalk® Server RFID and SQL Server® 2005 to handle authentication transactions, SQL Server 2005 Reporting Services for data analysis, and Windows® Communication Foundation for point-to-point data exchange.

Microsoft Case Studies: Vail Resorts

Microsoft Releases BizTalk ESB Toolkit 2.0

sudhirh — Wed, 10 Jun 2009 05:21:27 GMT

We recently launched BizTalk Server 2009 and today we are announcing BizTalk ESB Toolkit. Our customers have been asking us for ESB support in BizTalk Server for a while. Previously we had some guidance for customers on ESB but with today's release customers will get better supported tools for ESB implementation on BizTalk Server 2009.

The BizTalk ESB Toolkit 2.0 is a collection of tools and libraries that extend BizTalk Server 2009 capabilities of supporting a loosely coupled and dynamic messaging architecture. It functions as middleware that provides tools for rapid mediation between services and their consumers. Enabling maximum flexibility at run time, the BizTalk ESB Toolkit 2.0 simplifies loosely coupled composition of service endpoints and management of service interactions.

The BizTalk ESB Toolkit 2.0 provides key building blocks that are required for implementing a comprehensive SOI including:

Endpoint run-time discovery and virtualization. The service consumer does not need to be aware of the service provider location and endpoint details; a new or modified service provider can be added to the ESB, without interruptions to the service consumer.

Loosely coupled service composition. The service provider and service consumer do not need to be aware of service interaction style.

Dynamic message transformation and translation.The mapping definition between distinct message structure and semantics is resolved at run time.

Dynamic routing. Run-time content-based, itinerary-based, or context-based message routing.

Centralized exception management. Exception management framework, services, and infrastructure elements that make it possible to create, repair, resubmit, and compensate fault messages that service consumers or BizTalk components submit.

Quality of service. An asynchronous publish/subscribe engine resolves different levels of service availability and provides high availability, scalability, and message traceability for ESB implementations.

Protocol transformation. Providing the ability for service provider and service consumer to interact via different protocols including WS-* standards for Web Services. For example, a service provider can send an HTTP Web Service request, which will result in sending a message via Message Queuing.

Extensibility. Provides multiple extensibility points to extend functionality for endpoint discovery, message routing, and additional BizTalk Server adapters for run time and design time.

Note: BizTalk ESB Toolkit 2.0 only works with BizTalk Server 2009.

For more information about BizTalk ESB Toolkit 2.0, see BizTalk ESB Toolkit 2.0 on the Microsoft Web site.

BizTalk ESB Toolkit 2.0

Please let us know your thoughts and if you have any questions/concerns.

Saiseikai Kumamoto Hospital: Japanese Regional Hospital Boosts Efficiency with Enhanced Data Integration

sudhirh — Mon, 23 Mar 2009 06:50:17 GMT

BizTalk supports HL7 as standard feature. Saiseikai Kumamoto Hospital was able to use this feature to get great benefits. :)

Profile:

Saiseikai Kumamoto Hospital is a major healthcare provider in southern Japan. To efficiently provide high-quality services while cooperating with other regional healthcare providers, the hospital uses IT to manage data and optimize operations. When it was time to upgrade to a fully integrated IT infrastructure, Saiseikai Kumamoto Hospital chose to implement the Microsoft® Connected Health Framework, driven by Microsoft BizTalk® Server 2006 R2. With the new infrastructure, the hospital’s IT staff are able to better integrate clinical and administrative data from across the organization, while keeping acquisition and maintenance costs reasonable. As it moves into 2009, the hospital is using its new IT environment to strengthen business intelligence, encourage detailed information sharing, and adapt to industry standards.

Benefits:

Data integration across multiple systems
Reduced IT costs
Fewer data errors
Foundation for future growth

Quote:

“The system based on BizTalk Server has the highest cost effectiveness of any system we considered. In fact, there are cases where the estimated implementation costs have been reduced by 20 percent … Adapting to HL7 standards is the right strategy for us, (and) with BizTalk Server, we can perform the data integration easily.” – Ryonosuke Matsushita, Manager of Healthcare Information Systems Office, Saiseikai Kumamoto Hospital

Microsoft Case Studies: Social Welfare Organization Imperial Gift Foundation Inc., Saiseikai Kumamoto Hospital

DenizBank: Turkish Bank Processes Annual Transactions in Just Eight Hours Due to New Infrastructure

sudhirh — Mon, 23 Mar 2009 06:42:27 GMT

Really interesting case study of bank in Turkey. BizTalk is used in many banks across the world. :) DenizBank got amazing benefits due to automation. Really worth a read. :)

Turkey-based DenizBank realised the evolution of Web technologies presented both challenges and opportunities. The key challenge was to develop a robust infrastructure that could support all banking services reliably. The organisation required a fully integrated environment delivering customer relationship management, business process management, and a business intelligence layer to maximise efficiency and service quality. DenizBank worked with solution provider Intertech to build the inter-Next infrastructure, which uses Microsoft® technologies such as Microsoft SQL Server® 2005 data management software and Microsoft BizTalk® Server 2006. Today, customer satisfaction rates are high and the system can process a year’s worth of transactions in eight hours. After logging on once, personnel can access all applications on the network.

Benefits:

Automation saves 600 full-time equivalents
Six-fold business growth
Improved customer service
Quicker adoption rates
Recipe for future success

Quote:

“Apart from the increased efficiencies that the Microsoft technologies in inter-Next (DenizBank’s fully integrated Web system for banking services) provide, access to data is improved, helping personnel make better-informed decisions when planning our growth strategies. The BPM service has boosted our business agility. We can structure, automate, perform, and optimise business processes in a customer-oriented manner … With Microsoft technologies at the heart of inter-Next, staff can handle complicated banking transactions easily. It highlights how technology can support people day-to-day, helping them achieve work goals more easily while driving business growth.” – Hasan Ates, President of DenizBank Financial Services Group

Microsoft Case Studies: DenizBank