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Latest Comments

@Marco_Vezzoli In our setup, the Surface Hub 2S also runs with a Surface Hub 3 Pack. Autoframing on the Smartcam works properly.The MS support teams can certainly help with clarification. GreetingsJoey
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Can we register as partners to get access to all of the tenants that we manage via GDAP?We sell and manage the Surfaces but have a gap in our ability to monitor the warranty status of the fleet. This would be extremely helpful (if not crucial) to our success as a Microsoft partner and reseller.
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@Joey2K Thank you, Joey, for the insight. That's interesting to know that this behavior is noted with the Surface Hub 2 in MTR-W, but not on the Surface Hub 3. In our case, we are using a Surface Hub 2S with the Microsoft Surface Hub 3 pack installed. Could this setup be influencing the behavior of ...
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@Marco_Vezzoli This behavior does not occur on the Surface Hub 3, but on the Surface Hub 2 with MTR-W.I recommend opening a support case with Microsoft.https://support.serviceshub.microsoft.com/supportforbusiness/
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@Joey2K Thank you, Joey (Giuseppe), for your response. I appreciate the direction you've provided. I have already enabled the automatic framing setting as you suggested by navigating to Settings > Bluetooth & devices > Manage Cameras > Surface Hub Smart Camera on the Windows 11 side and it's works. ...
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