Welcome to MSDN Blogs Sign in | Join | Help

Error 2869 when installing preview handlers MSI

If you're getting an error with error code 2869 when installing the sample preview handlers associated with my preview handler article from the January 2007 issue of MSDN Magazine, make sure you're following the directions in the README file.  Open a new console window with "Run as administrator".  From the console window, change to the directory containing the MSI, and execute the Install.bat file in the same directory.  That .bat file will in turn launch msiexec with the MSI for the preview handlers, and everything should install just fine.  See http://blogs.msdn.com/donsmith/archive/2006/11/30/installing-software-factories-on-vista.aspx for more information; in short, though, this is due to interactions with User Account Control (UAC).
Published Monday, December 18, 2006 5:09 PM by toub
Filed under: ,

Comment Notification

If you would like to receive an email when updates are made to this post, please register here

Subscribe to this post's comments using RSS

Comments

Friday, March 28, 2008 12:21 PM by Craig F

# re: Error 2869 when installing preview handlers MSI

Error 2869 is typically caused by a managed custom action in the MSI install package.  To really get around this you need to fix the MSI package and not just run the install from a command prompt being run as an Administrator.  Download and install the ORCA editor.  Open the MSI package using ORCA and navigate to the CustomAction tab.  You should see a list of actions and associated values.  One of the install actions should have a value of 1025.  This is the install action.  Change the value to 3137 and save the file.  Now your CustomAction should impersonate the privileges that the rest of the installer is running as.  Close ORCA and try to run it.

Tuesday, November 11, 2008 3:35 AM by Basti

# re: Error 2869 when installing preview handlers MSI

Hey Craig F,

thanks a lot! That worked for me :-)

Monday, January 19, 2009 11:08 AM by Matej

# re: Error 2869 when installing preview handlers MSI

Unfortunately, It didn't work for me.

It went a step further though, but the same error (2869) poped up again. Although, after dismissing the message, the new one appeared saying like: Instalation completed successuly, the application dosn't work!

The above described solution with Orca fixed one part of the issue in my case, does anybody know how to deal with the other one?

Thank you!

Leave a Comment

(required) 
required 
(required) 
 
Page view tracker