Welcome to MSDN Blogs Sign in | Join | Help

If you can't get to the MCP site because you lost your access code or it expired...

We just published a "request access code" button for first-time visitors to the MCP site who have lost their access code or it expired. The access code (you get it in an e-mail after passing a MSFT cert exam for the first time) is only good for a few weeks so I know a lot of people just don't get to it in time. You'll get the opportunity to request a new access code while you're associating your MCP ID with your Passport/Windows Live ID. If you want to give it a try: http://www.microsoft.com/learning/mcp/passport/instructions.asp

Let me know if it works for you, or you have suggestions on how to make it better.

If you're wondering why you'd need to get to the MCP site - it is where exam transcripts, certification logos, and transcript sharing tools are found...

Here's the bit about the self-help button:

§        This service is for first-time visitors to the MCP site.

§        Before you request a new code, confirm that your spam blocker will allow e-mail from mswwprog@microsoft.com

§        If you have already associated your MCP ID to your Windows Live (or Passport) ID but can not remember your password, or if you have any other site access issues, you will need to contact your Regional Service Center for help.

§        MCP site access steps: http://www.microsoft.com/learning/mcp/passport/instructions.asp

.

Published Thursday, November 16, 2006 6:57 AM by trikah@microsoft.com
Filed under:

Comment Notification

If you would like to receive an email when updates are made to this post, please register here

Subscribe to this post's comments using RSS

Comments

Thursday, November 16, 2006 10:28 AM by Stefano Demiliani

# re: If you can't get to the MCP site because you lost your access code or it expired...

I've a little request to do that think could be extremely useful for everyone. I've earned in the past some certifications that comes under the MCP paths (MCAD, MCTS, MCPD etc.) and I've also some MBS certifications (NAV and CRM). Actually, we don't have a page or a Transcript where all these certifications are listed together. MBS (or Dynamics) certifications are not listed on the MCP site.

Is it possible to have in the future a central location where all Microsoft certification that an individual has earned are listed? What we need is a unified Transcript with all the titles. Thanks for listening :)

Tuesday, April 03, 2007 2:07 AM by Bhartendu Kumar Jha

# re: If you can't get to the MCP site because you lost your access code or it expired...

I do have mcp id but don't access code to access mcp/mct member sit

Tuesday, April 03, 2007 2:08 AM by Bhartendu Kumar Jha

# re: If you can't get to the MCP site because you lost your access code or it expired...

Just help me out

Tuesday, May 22, 2007 10:34 PM by Steve F

# re: If you can't get to the MCP site because you lost your access code or it expired...

I have been locked out of the system for months. I have associated my MCP ID to my Windows Live account over a year ago. It worked fine for a while then one day stoped. Contacted customer service they reset my access code multiple times and still no luck they told me it would take a few days. So I waited... Still no luck. Few months later I tried again tried to reset the access key. Now I get the error "You will not be able to reset the access code because our record indicated that you already migrated into the system." Every time I log into it tries to associated my MCP ID which was done years ago. You think a company that makes web/system exams have thier system developers at least be to par with these exams. I feel like I passed all these exams for no reason.

Thursday, May 24, 2007 4:08 PM by trikah@microsoft.com

# re: If you can't get to the MCP site because you lost your access code or it expired...

Steve, that sounds miserable. send me a mail and hopefully I can get you some help.

Monday, October 29, 2007 1:35 PM by Trevor

# re: If you can't get to the MCP site because you lost your access code or it expired...

I get the same error  "You will not be able to reset the access code because our record indicated that you already migrated into the system."

Thursday, November 08, 2007 4:48 PM by Joe S

# re: If you can't get to the MCP site because you lost your access code or it expired...

I'm having that same trouble as the rest of you guys.  I enter my MCPID, first name, last name, and e-mail address and... nothing.  

I get the dialog box with the strangely vague "You will not be able to reset the access code because our record indicated that you already migrated into the system." message. OK, computer... that's nice. So... update the "record" and re-migrate it, please.

Why do I need to call the regional service center for this?  That's so... 1988.

I'm getting the feeling this feature wasn't really run by QA since the reset page contains one sentence and it has a misspelling ("To Reset **Acess** Code...") so maybe it's not my problem at all but a bug in the implementation?

Tuesday, November 20, 2007 12:31 AM by trikah@microsoft.com

# re: If you can't get to the MCP site because you lost your access code or it expired...

Bhartendu, please contact the helpdesk for help. They should be able to help you if the "reset code" is not working for you.

Joe S and Trevor, it DOES seem very 1988, I know, sorry it is not working for you online. Send me a mail if the helpdesk isn't getting this resolved for you, either.

Wednesday, December 12, 2007 8:12 PM by Lola

# re: If you can't get to the MCP site because you lost your access code or it expired...

I am having the same issue. Was there ever any resolution for this?

"You will not be able to reset the access code because our record indicated that you already migrated into the system"

Thanks

Monday, December 17, 2007 4:22 AM by Michail_Shmelkov

# Michail Shmelkov

I am having the same trouble. I try to Reset Access code. I enter MCPID, First Name, Last Name and Email. And I get the same error  "You will not be able to reset the access code because our record indicated that you already migrated into the system."

Monday, January 28, 2008 5:42 AM by Neem

# Got MCP ID but Till date no Access Codes....

I have got MCP ID on 10 OCT 2007. But till date i have not got any access code or Welcome kit. I wrote many time to microsoft about this but till date no any reply. I don't know what to do. Do anybody suggest me .............

Wednesday, February 13, 2008 12:00 AM by trikah@microsoft.com

# re: If you can't get to the MCP site because you lost your access code or it expired...

Lola, Michail--no resolution on this. Is this the first time you've ever tried to associated your MCP ID with the site (think back... did you ever attmept it a few years ago, or something, where the database would show your ID as "attached" to something?) if not, please send me an e-mail with your MCP ID and I can forward that along so they can investigate the bug. In the meantime, unfortunately, you need to contact the helpdesk to get help accessing the site. Lame. SOrry.

Neem, please send me your last attempt to contact the helpdesk and I'll find out why you are not getting a response. I apologize for the trouble you've had.

Thursday, February 21, 2008 12:03 PM by Scott S

# re: If you can't get to the MCP site because you lost your access code or it expired...

I have had my MCP for 10 years now, migrated long ago and when I go to login page get a mesage about using Windows LiveID, which I have had and migrated my Passport account to long ago. Only option is to click the logout button for Winodws LiveId, then I get returned to the same page, I contacted a service Center and got an access but I have nowhere to typw it in.

Wednesday, March 12, 2008 10:11 AM by Doug

# re: If you can't get to the MCP site because you lost your access code or it expired...

I've got a Windows Live ID associated with my MCP account which works fine.

But I've now got a NEW Windows Live ID (new email address).

I've read the instructions at http://www.microsoft.com/learning/mcp/passport/instructions_a.mspx

and can login ok with the new live ID. But, on login, I'm not being asked if I'm an MCP (as per step 3 in the instructions). Instead, I'm being asked for my MCP ID and access code. However I understand the access code is for new / first time registrations only? And reading the above, I'm not too keen to try it - I really don't want to lose access to my transcript (looking for a new job soon!)

Thanks!

Wednesday, May 07, 2008 12:30 AM by Gustavo Ortega

# re: If you can't get to the MCP site because you lost your access code or it expired...

What's wrong at the MCP transcript page? I'm always getting an unhandled server error -Not good getting this from a Microsoft webpage.

Server Error in '/MCP' Application.

--------------------------------------------------------------------------------

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>

   <system.web>

       <customErrors mode="Off"/>

   </system.web>

</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>

   <system.web>

       <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>

   </system.web>

</configuration>

Regards,

Gustavo Ortega

Wednesday, May 07, 2008 12:31 AM by Gustavo Ortega

# re: If you can't get to the MCP site because you lost your access code or it expired...

By the way... it always happens here: https://mcp.microsoft.com/mcp/tools/trans.aspx

Wednesday, May 07, 2008 12:19 PM by trikah@microsoft.com

# re: If you can't get to the MCP site because you lost your access code or it expired...

Gustavo, not sure what's up. I know we're having some MCP site issues at the moment but not sure if that is related... will forward along but please also report it to the support desk so it goes through the right channels!

Thank you,

Trika

Thursday, May 15, 2008 8:07 PM by tony

# re: If you can't get to the MCP site because you lost your access code or it expired...

I got the same error, now I can't check welcome kit & Transcript also, don't know why Microsoft won't solve this.

Server Error in '/MCP' Application.

--------------------------------------------------------------------------------

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>

   <system.web>

       <customErrors mode="Off"/>

   </system.web>

</configuration>

Saturday, May 17, 2008 2:45 PM by rafael

# re: If you can't get to the MCP site because you lost your access code or it expired...

i have the same problem:

Server Error in '/MCP' Application.

--------------------------------------------------------------------------------

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off".

<!-- Web.Config Configuration File -->

<configuration>

   <system.web>

       <customErrors mode="Off"/>

   </system.web>

</configuration>

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>

   <system.web>

       <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>

   </system.web>

</configuration>

Thursday, May 29, 2008 10:24 PM by Tony W

# re: If you can't get to the MCP site because you lost your access code or it expired...

Trika,

Im not sure if you're still reading comments from this blog post or not, But I find MCP Customer Service extremely frustrating, I get the following error after trying to access the MCP website for the first time:

"Error: Problem in registration of your profile. Error calling PrepareCustomerMerge: Customer account is locked out ErrorCode:0x8110FFFF ID:{2C5C1A16-B66F-4746-92C6-FC67790936E3} Host:[207.46.236.111]., please contact Customer Services Representative for assistance."

RSC was no help at all, just told me to send them an email to mcphelp@microsoft, no replies at all.

Friday, May 30, 2008 10:30 PM by trikah@microsoft.com

# re: If you can't get to the MCP site because you lost your access code or it expired...

Hi, Tony and all. Yes, still reading comments and I'm sorry for the issues. We posted a notice on the MCP site to try to let people know we're aware of the problems and working on them. I know that's not much consolation. If you did not receive a response from the helpdesk, please forward your original e-mail to me and I will escalate to find out why no one responded.

Monday, June 02, 2008 2:42 PM by trikah@microsoft.com

# re: If you can't get to the MCP site because you lost your access code or it expired...

Tony can you send me an e-mail and whatever you sent to the helpdesk. Want to make sure you get help.

Tuesday, October 14, 2008 1:55 PM by Zeljko

# re: If you can't get to the MCP site because you lost your access code or it expired...

My transcript live id is frogman@blic.net but I still get the error have already migrate to the system when I try to reset the access code.

Can you help me?

Thursday, December 18, 2008 4:48 AM by Lubomir

# re: If you can't get to the MCP site because you lost your access code or it expired...

I want to re-associate my MCP ID to my new Windows Live ID and got that message:

"You will not be able to reset the access code because our record indicated that you already migrated into the system."

How can I get help to resolve this issue?

Tuesday, January 13, 2009 10:54 PM by Eric

# re: If you can't get to the MCP site because you lost your access code or it expired...

Same thing for me...... it's really disappointing.........

Leave a Comment

(required) 
required 
(required) 
 
Page view tracker