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Shine A Little Love... I get into regular discussion with partners and clients about what we doing with Microsoft CRM internally within Microsoft to manage our sales, marketing and customer service processes. I know at a high-level we embarked on an enterprise-wide,
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Know Your Enemy... I just finished watching Steve Ballmer's keynote speech from Convergence 2007, and saw Brad Wilson (Microsoft CRM General Manager) demo an early version of CRM Live. As you may already know CRM Live is a hosted version of the next release
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Knowing Me, Knowing You... I just finished watching a great webcast on Channel9 (the Microsoft community site for developers) covering Knowledge Network, a new add-on for the up-coming release of SharePoint Server 2007. Knowledge Network automates the
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The Long and Winding Road... I just can't believe it's been 2 months since I last posted an entry. My excuse, well first of all June was our financial year end, so it was all hands on deck trying to bring in those last few CRM deals. Next it was silly
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Cochise... When we launched Microsoft CRM 3.0 back in December 2005, we changed the way customers purchased licenses and moved to the standard Microsoft volume-license programs. This made it much easier to purchase licences through our worlwide network
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Black Hole Sun... I haven't had too much time to watch many technology-related webcasts, and those I have watched haven't been particularly interesting. However, like London buses, just when you've been waiting a while, two come along at once. Arash Ghanaie-Sichanie
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