May 2009 - Posts

Slow CRM performance with McAfee script scanning enabled
28 May 09 10:33 AM | ukdynsupport | 1 Comments   

We have had numerous reports that the loading of CRM pages is delayed on clients that use McAfee and have the script scanning option enabled. An option to whitelist the CRM namespace is now avalable. Further details at https://kc.mcafee.com/corporate/index?page=content&id=KB65382 Read More...

Filed under: CRM 4.0, Support

Identify and kill SQL processes causing CPU shortage
08 May 09 10:58 AM | ukdynsupport | 1 Comments   

There might be cases in which the SQL processes running against the MSCRM database, start using all available CPU resources causing bad performance and downtimes. Using the following script it is easy to identify which processes are running in the SQL Read More...

Filed under: CRM 3.0, CRM 4.0, SQL, CPU, Process

Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available
08 May 09 10:18 AM | ukdynsupport | 1 Comments   

KB968176 Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available: http://support.microsoft.com/kb/968176 You can download Rollup 3 from the following link: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0ddf8e83-5d9c-4fe7-9ae6-f2713a024071 Read More...

Filed under: CRM 4.0, Support, Hotfix

Script to clean up SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables in the SQL database
07 May 09 11:10 AM | ukdynsupport | 3 Comments   

SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables are created in the <CompanyName>_MSCRM SQL Database when using the CRM-outlook clients. Generally you will have 2 of each table for each Online Client, and 3 of each table for Read More...

Filed under: CRM 4.0, Support