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Identify and kill SQL processes causing CPU shortage
08 May 09 10:58 AM | ukdynsupport | 1 Comments   

There might be cases in which the SQL processes running against the MSCRM database, start using all available CPU resources causing bad performance and downtimes. Using the following script it is easy to identify which processes are running in the SQL Read More...

Filed under: CRM 3.0, CRM 4.0, SQL, CPU, Process

Compare XML Customization files tool
18 February 09 03:17 PM | ukdynsupport | 0 Comments   

Users often wonder how to compare XML customization files. XML compare tools we can see are not specially targeted to compare our CRM XML Customization file. We now have a special tool to do this which can be downloaded from Here You can easily compare Read More...

Filed under: CRM 3.0, CRM 4.0, Support

Standard Rate of VAT for Microsoft Dynamics Customers
27 November 08 02:50 PM | ukdynsupport | 1 Comments   

In November 2008 the Chancellor stated that the standard rate of UK VAT will drop from 17.5% to 15% on 1st December 2008, until end of Year 2009. The guidance documentation for partners and customers is now up and live and up on our public facing website. Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, GP 9.0, GP 8.0

Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008
13 March 08 06:20 PM | ukdynsupport | 1 Comments   

Microsoft Dynamics CRM 4.0 is compatible with Windows Server 2008 based computers, however there are some known issues at this stage. We have published a Knowledge Base article that detail all the issues, including any workarounds that might be available. Read More...

Filed under: CRM 3.0, CRM 4.0, Support

All you need to know about SQL Server build numbers:
22 January 08 05:04 PM | ukdynsupport | 1 Comments   

If you are using the SQL Server database option with any of the Microsoft Dynamics products you will know that the SQL Server engine is a critical component of the overall Dynamics solution. Many of the issues we work on can be traced back to the behaviour Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, Business Analytics, GP 9.0, GP 8.0, Support