Browse by Tags

• AX 4.0
• Business Analytics
• CRM 3.0
• GP 10.0
• GP 8.0
• GP 9.0
• Hotfix
• NAV 4.0
• NAV 5.0

Calendar Control cut off within IE8 in CRM 4.0 web clients.
26 October 09 10:34 AM | ukdynsupport | 0 Comments   

Popup are shown cut-off if the CRM window is maximised and the popup is near the edge of the window. This was resolved in the following Updates for Internet Explorer 8 http://support.microsoft.com/kb/974455 To fix this issue install the update by going Read More...

Filed under: CRM 4.0, Support

Slow CRM performance with McAfee script scanning enabled
28 May 09 10:33 AM | ukdynsupport | 1 Comments   

We have had numerous reports that the loading of CRM pages is delayed on clients that use McAfee and have the script scanning option enabled. An option to whitelist the CRM namespace is now avalable. Further details at https://kc.mcafee.com/corporate/index?page=content&id=KB65382 Read More...

Filed under: CRM 4.0, Support

Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available
08 May 09 10:18 AM | ukdynsupport | 1 Comments   

KB968176 Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available: http://support.microsoft.com/kb/968176 You can download Rollup 3 from the following link: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0ddf8e83-5d9c-4fe7-9ae6-f2713a024071 Read More...

Filed under: CRM 4.0, Support, Hotfix

Script to clean up SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables in the SQL database
07 May 09 11:10 AM | ukdynsupport | 3 Comments   

SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables are created in the <CompanyName>_MSCRM SQL Database when using the CRM-outlook clients. Generally you will have 2 of each table for each Online Client, and 3 of each table for Read More...

Filed under: CRM 4.0, Support

Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available
13 March 09 10:17 AM | ukdynsupport | 0 Comments   

Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 4.0. The Below link contains the Issues addressed in this rollup 961768 Update Rollup 3 for Microsoft Read More...

Filed under: CRM 4.0, Support, Hotfix

Compare XML Customization files tool
18 February 09 03:17 PM | ukdynsupport | 0 Comments   

Users often wonder how to compare XML customization files. XML compare tools we can see are not specially targeted to compare our CRM XML Customization file. We now have a special tool to do this which can be downloaded from Here You can easily compare Read More...

Filed under: CRM 3.0, CRM 4.0, Support

Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008
13 March 08 06:20 PM | ukdynsupport | 1 Comments   

Microsoft Dynamics CRM 4.0 is compatible with Windows Server 2008 based computers, however there are some known issues at this stage. We have published a Knowledge Base article that detail all the issues, including any workarounds that might be available. Read More...

Filed under: CRM 3.0, CRM 4.0, Support

All you need to know about SQL Server build numbers:
22 January 08 05:04 PM | ukdynsupport | 1 Comments   

If you are using the SQL Server database option with any of the Microsoft Dynamics products you will know that the SQL Server engine is a critical component of the overall Dynamics solution. Many of the issues we work on can be traced back to the behaviour Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, Business Analytics, GP 9.0, GP 8.0, Support