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Standard Rate of VAT for Microsoft Dynamics Customers
27 November 08 02:50 PM | ukdynsupport | 1 Comments   

In November 2008 the Chancellor stated that the standard rate of UK VAT will drop from 17.5% to 15% on 1st December 2008, until end of Year 2009. The guidance documentation for partners and customers is now up and live and up on our public facing website. Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, GP 9.0, GP 8.0

How to Prepare for Microsoft Dynamics GP Support
09 July 08 02:44 PM | ukdynsupport | 1 Comments   

If you are submitting an electronic support request, be sure to include these details in your description of the situation. The following guide can help you prepare for a support request: Microsoft Dynamics Solution Information 1. Describe the procedure Read More...

Filed under: GP 10.0, GP 9.0, GP 8.0

All you need to know about SQL Server build numbers:
22 January 08 05:04 PM | ukdynsupport | 1 Comments   

If you are using the SQL Server database option with any of the Microsoft Dynamics products you will know that the SQL Server engine is a critical component of the overall Dynamics solution. Many of the issues we work on can be traced back to the behaviour Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, Business Analytics, GP 9.0, GP 8.0, Support

Great Plains 8.0 Support Extended
16 January 08 09:09 AM | ukdynsupport | 0 Comments   

Great Plains 8.0 support was scheduled to end on 7 th October 2007. For those who are not aware, support for GP 8.0 was recently extended to October 13 th 2009 to align with Microsoft Dynamics 5 year lifecycle timeline. The link for the article is here Read More...

Filed under: GP 8.0

Microsoft Dynamics Great Plains – Documentation, Requirements and Service Packs.
15 January 08 02:39 PM | ukdynsupport | 0 Comments   

In Great Plains, the support cases that we receive are of wide diversity. However we deal with a number of cases that are requesting information in relation to Upgrades, Service Packs, and Documentation. The appropriate articles can sometimes take some Read More...

Filed under: GP 10.0, GP 9.0, GP 8.0