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Standard Rate of VAT for Microsoft Dynamics Customers
27 November 08 02:50 PM | ukdynsupport | 1 Comments   

In November 2008 the Chancellor stated that the standard rate of UK VAT will drop from 17.5% to 15% on 1st December 2008, until end of Year 2009. The guidance documentation for partners and customers is now up and live and up on our public facing website. Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, GP 9.0, GP 8.0

GP 9.0 SP4 Released!
10 September 08 09:54 AM | ukdynsupport | 1 Comments   

Release 9.0 Service Pack 4 English has released! NOTE: This is the last service pack for 9.0. Compliance releases will still be available. Here are the links: CustomerSource under Downloads & Updates | Service Packs/Product Releases | Microsoft Dynamics Read More...

Filed under: GP 9.0

How to Prepare for Microsoft Dynamics GP Support
09 July 08 02:44 PM | ukdynsupport | 1 Comments   

If you are submitting an electronic support request, be sure to include these details in your description of the situation. The following guide can help you prepare for a support request: Microsoft Dynamics Solution Information 1. Describe the procedure Read More...

Filed under: GP 10.0, GP 9.0, GP 8.0

GP 9.0 New Hotfix has been released
11 March 08 03:32 PM | ukdynsupport | 1 Comments   

The GP 9.0 HITB hotfix has released! The following builds are updated with the hotfix: 1. Dynamics.dic (Microsoft Dynamics GP) = 9.00.0337 2. Dex.dic (Dexterity) = 9.00.084 3. PA258.dic (Project Accounting) = 9.00.0321 4. FAM.dic (Fixed Assets) = 9.00.0299 Read More...

Filed under: GP 9.0

All you need to know about SQL Server build numbers:
22 January 08 05:04 PM | ukdynsupport | 1 Comments   

If you are using the SQL Server database option with any of the Microsoft Dynamics products you will know that the SQL Server engine is a critical component of the overall Dynamics solution. Many of the issues we work on can be traced back to the behaviour Read More...

Filed under: CRM 3.0, CRM 4.0, AX 4.0, NAV 5.0, GP 10.0, NAV 4.0, Business Analytics, GP 9.0, GP 8.0, Support

Microsoft Dynamics Great Plains – Documentation, Requirements and Service Packs.
15 January 08 02:39 PM | ukdynsupport | 0 Comments   

In Great Plains, the support cases that we receive are of wide diversity. However we deal with a number of cases that are requesting information in relation to Upgrades, Service Packs, and Documentation. The appropriate articles can sometimes take some Read More...

Filed under: GP 10.0, GP 9.0, GP 8.0