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SQL Server Trace Flag 4616 no longer required for Dynamics NAV 2009 SP1
28 October 09 07:12 PM | ukdynsupport | 0 Comments   
Starting with Dynamics NAV 4.0 SP3 build 24080, all builds of NAV (SQL option) have a prerequisite that SQL  Server trace flag 4616 must be turned on. This was initially required when running NAV with SQL Server 2005 but subsequently was also required Read More...
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Calendar Control cut off within IE8 in CRM 4.0 web clients.
26 October 09 10:34 AM | ukdynsupport | 0 Comments   
Popup are shown cut-off if the CRM window is maximised and the popup is near the edge of the window. This was resolved in the following Updates for Internet Explorer 8 http://support.microsoft.com/kb/974455 To fix this issue install the update by going Read More...
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Slow CRM performance with McAfee script scanning enabled
28 May 09 10:33 AM | ukdynsupport | 1 Comments   
We have had numerous reports that the loading of CRM pages is delayed on clients that use McAfee and have the script scanning option enabled. An option to whitelist the CRM namespace is now avalable. Further details at https://kc.mcafee.com/corporate/index?page=content&id=KB65382 Read More...
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Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available
08 May 09 10:18 AM | ukdynsupport | 1 Comments   
KB968176 Update Rollup 4 for Microsoft Dynamics CRM 4.0 is available: http://support.microsoft.com/kb/968176 You can download Rollup 3 from the following link: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0ddf8e83-5d9c-4fe7-9ae6-f2713a024071 Read More...
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Script to clean up SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables in the SQL database
07 May 09 11:10 AM | ukdynsupport | 3 Comments   
SyncEntry_<GUID> and SubscriptionStatistics_<GUID> tables are created in the <CompanyName>_MSCRM SQL Database when using the CRM-outlook clients. Generally you will have 2 of each table for each Online Client, and 3 of each table for Read More...
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Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available
13 March 09 10:17 AM | ukdynsupport | 0 Comments   
Update Rollup 3 for Microsoft Dynamics CRM 4.0 is available. This update rollup is available for all languages that are supported by Microsoft Dynamics CRM 4.0. The Below link contains the Issues addressed in this rollup 961768 Update Rollup 3 for Microsoft Read More...
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Compare XML Customization files tool
18 February 09 03:17 PM | ukdynsupport | 0 Comments   
Users often wonder how to compare XML customization files. XML compare tools we can see are not specially targeted to compare our CRM XML Customization file. We now have a special tool to do this which can be downloaded from Here You can easily compare Read More...
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Feedback required - Selected Company Restore
13 November 08 12:52 PM | ukdynsupport | 1 Comments   
If you have a minute or two we would appreciate your feedback regarding the usage of the company restore feature, within the NAV classic client. The background to this is that of looking into the tooling in the classic client, to determine new interfaces, Read More...
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20 Key Limitation across Primary Key, Secondary Key and SumIndexFields
17 September 08 10:20 AM | ukdynsupport | 1 Comments   
The NAV documentation clearly indicates that a primary key is limited to 20 fields and that the number of fields in the primary key together with all the fields in secondary key must not exceed 20. Furthermore, it states that a SumIndexField can have Read More...
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Platform Update rollup KB 956161 is available for Microsoft Dynamics NAV 5.0 SP1
10 September 08 11:49 AM | ukdynsupport | 1 Comments   
This is the very anticipated Update 1 for Dynamics NAV 5.0 SP1. Not only does this update resolves various issues but also makes Dynamic NAV 5.0 SP1 client Windows 2008 compatible. I highly encourage that you install this on any site which already has Read More...
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Microsoft Dynamics NAV 5.0 SP1 and SQL Server 2000
18 July 08 05:44 PM | ukdynsupport | 1 Comments   
Microsoft Dynamics NAV 5.0 SP1 introduces a new way to handle SIFT. Instead of maintaining totals in separate tables, Dynamics NAV 5.0 SP1 uses a SQL feature called indexed views. Indexed views will automatically be maintained by the SQL Server. With Read More...
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Microsoft Dynamics NAV Compatibility with Microsoft SQL Server 2008 and Microsoft Windows Server 2008
26 March 08 05:44 PM | ukdynsupport | 1 Comments   
Microsoft Dynamics NAV plans to support Microsoft SQL Server 2008 and Microsoft Windows Server 2008 once they are available. To ensure compatibility, Dynamics NAV development will start testing Dynamics NAV 4.0 SP3 and Dynamics NAV 5.0 SP1 on these two Read More...
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Support for Microsoft Dynamics CRM 4.0 on Windows Server 2008
13 March 08 06:20 PM | ukdynsupport | 1 Comments   
Microsoft Dynamics CRM 4.0 is compatible with Windows Server 2008 based computers, however there are some known issues at this stage. We have published a Knowledge Base article that detail all the issues, including any workarounds that might be available. Read More...
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Closing Support Cases
24 January 08 11:36 AM | ukdynsupport | 0 Comments   
It has come to some of our attention that there is some confusion as to what the term “Closing Case” actually means. A number of partners believe that when a support engineer submits a request to the partner to close the case, they are not keen to do Read More...
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All you need to know about SQL Server build numbers:
22 January 08 05:04 PM | ukdynsupport | 1 Comments   
If you are using the SQL Server database option with any of the Microsoft Dynamics products you will know that the SQL Server engine is a critical component of the overall Dynamics solution. Many of the issues we work on can be traced back to the behaviour Read More...
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