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Because of the competitive nature of student recruitment these days we know that universities are continually developing improved strategies to recruit the "right" sort of student. SRM (Student Relationship Management) combined with the correct CRM technology
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This is great to see and also very interesting that the JISC is getting directly involved with a project that is so closely linked to revenue-in for a university. What is it? The JISC is looking for institutions for submit a proposal for a series of pilot
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One of Microsoft's education partners in the UK, Waterstons , is hosting an event with Durham Business School and Microsoft in Durham on the 6 August 2008 at 12:00. The Agenda will be based on the following: Registration and refreshments - 12:00pm Seminar
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With the rapid changes happening in the sector, and the challenges that brings for universities, there has been more focus on the use of business systems to help run universities. We're working in partnership with Business Insights Group , a Microsoft
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I've noticed how the use of CRM (Customer Relationship Management) systems have been growing rapidly in education. I have traditionally thought about "students" rather than "customers", but student expectations have been rising so rapidly, since the introduction
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A perennial issue for colleges and universities is attracting, and retaining, students. There is a trend for students to act like consumers, and be more demanding of institutions, and more critical of services that they receive. And let's face it, that
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