Microsoft Dynamics CRM Book Now Available!
A couple of months ago, the product team started working on the CRM book.
It is my pleasure to announce that this book is now available.
This book breaks down the functional elements of the application and how they can be used by an organisation plus is a great marketing tool for prospecting! It is role based and discusses the benefits by sales, service and marketing. Great reading material for users and partners alike that are going through their first CRM implementation or just want to find out more!
Download and print
http://www.zmag.dk/showmag.php?mid=wppfp
Enjoy!
Phil Rawlinson (CRM Technology Specialist for Microsoft UK)