About Eric Boocock

Eric Boocock is a Technology Specialist on the CRM Online team. As a Technology Specialist I provide technical guidance to our customers and prospects and present product functionality demos. In addition to supporting the CRM Online sales cycle I contribute to CRM Online Team Blog and Video Demonstration repository. Before joining Microsoft in October 2007, I worked in the CRM partner channel for Statera and ePartners. As the Customer Relationship Management (“CRM”) Practice Director/Manager for Statera and ePartners, I was responsible for growing the CRM practice, creating sales collateral, evangelizing the product through speaking engagements and product demonstrations, developing and positioning strategic go-to-market industry solutions, and overseeing the delivery of all CRM projects. Previous to this experience I worked for Deloitte & Touche for 5 years and held various consulting roles. While at Deloitte & Touche we started a Mid-Market CRM practice based around the SalesLogix CRM application, now owned by Sage Software. I have served as a member of the Microsoft CRM 3.0 & 4.0 alpha/beta testing team, CRM Mobility (1.2 & 3.0) beta testing team and participated in the Microsoft Office 14 Developers Advisory Council. I co-authored online training content for Microsoft entitled “Selling Microsoft CRM” to enable Microsoft’s small business partners with the necessary skills to position and sell Microsoft CRM. I have presented various Microsoft CRM related topics at events such as The Microsoft CIO Summit, Convergence, CRM 3.0 & 4.0 launches and via online webinars.

Shared Favorites