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Saturday, January 19, 2008 6:10 AM

Growing Windows Installer Experts through Troubleshooting

Windows Installer expert Dennis Bareis responded to a previous post, Request for suggestions for updating the 1603 KB article . As I worked through his points, the problem of "Growing Windows Installer Experts through Troubleshooting" came into focus.
Posted by Windows Installer Team | 9 Comments
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Friday, January 18, 2008 12:09 PM

Request for suggestions for updating the 1603 KB article?

Feedback on our existing Knowledge Base article for the error 1603 is that 'it is not very useful.' My first thought to update the KB would be to go over the troubleshooting techniques such as verbose logging and then how to find and read the errors in
Posted by Windows Installer Team | 6 Comments
Thursday, January 03, 2008 12:22 PM

Tips to find Windows Installer specific product support

Customers have mentioned having trouble finding Windows Installer support when they try to navigate the maze of Microsoft support offerings. If you too need to find Windows Installer specific product support, the support staff dedicated to Windows Installer
Posted by Windows Installer Team | 2 Comments
Tuesday, April 03, 2007 7:23 AM

How to Interpret Windows Installer Logs

If you have a problem with the Windows Installer or an MSI package you're installing, it's a sure bet that you will be told by some smart person to "enable logging". That's great advice, except ... what do you do with the log once you get it? Well, find
Posted by Windows Installer Team | 4 Comments
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Wednesday, March 07, 2007 10:17 AM

Arbitrary labels used as Primary keys must not be changed between versions

Summary Msi Editing tools that write auto generated references inside installer tables may cause unnecessary content to be included inside a patch. ‘Patching’ components with unchanged content may cause them to be uninstalled when the patch is removed
Posted by Windows Installer Team | 10 Comments
Sunday, February 05, 2006 10:13 AM

Windows Installer Appears Every Time a Program is Started

Question OS: Windows XP Home SP2 with Automatic updates every day at 3AM; Machine: Toshiba Satellite M35X-S311; 80% of hard drive free. My trial version of Office 2003 expired 1/31/06 (no warning messages received prior). I couldn't access Control Panel
Posted by Windows Installer Team | 12 Comments
Friday, November 11, 2005 7:00 AM

Windows Installer Troubleshooting Tips from First Week of November

Question 1 What is the correct way to find whether a certain product (msi based setup) is installed on the machine? Answer 1 Searching for Existing Applications, Files, Registry Entries or .ini File Entries [Windows Installer] lists the built-in detect
Posted by Windows Installer Team | 2 Comments
Wednesday, November 09, 2005 7:00 AM

Windows Installer Troubleshooting Tips From Halloween

Question 1 In my lab automation that silently installs Windows Installer packages. This automation is inconsistently getting Error 1618 from its msiexec calls. Please help unblock this scenario as it's inhibiting our push to ship. Troubleshooting 1 First,
Posted by Windows Installer Team | 7 Comments
Friday, November 04, 2005 7:00 AM

Instance of Troubleshooting Patch Applicability

Context: While troubleshooting Windows Installer installs can be complex, troubleshooting patch installs adds a couple more layers of complexity (patch transforms and applicability rules). Given the lack of patch troubleshooting documentation (at least
Posted by Windows Installer Team | 0 Comments
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Wednesday, November 02, 2005 7:00 AM

Windows Installer Troubleshooting Tips from Last Week of October

Question 1 Any tips troubleshooting silent install exiting with error 1618? Answer 1 Start with the Windows Installer SDK . First, search for “windows installer” 1618 which turns up Initialization Errors [Windows Installer] as the sixth hit. When you
Posted by Windows Installer Team | 3 Comments
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Tuesday, November 01, 2005 7:00 AM

"Stop Installation Idiocy" PCWorld's Hassle Free PC article

While searching for news with "Windows Installer" in the subject, I recently came across the Hassle Free PC article Hassle-Free PC: Fix Stubborn Windows Install Errors where a reader asked for assistance with the Windows Installer dialogs under the subheading
Posted by Windows Installer Team | 11 Comments
Sunday, October 23, 2005 10:25 PM

Where did my custom action permissions go? Terminal Server is special.

The other day a user complained that they were trying to donfigure Active Directory and their queries were intermittently getting access denied. They had roughly identified the problem as having been related to the Windows 2003 server SP1 however they
Posted by Windows Installer Team | 2 Comments
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Saturday, October 08, 2005 9:52 AM

Billboard bug is fixed in MSI Vista

We've got a couple of pings on a billboard bug that I thought I'd share in case others are seeing this problem. Problem In Windows Installer 2 billboards showed one after another smoothly during InstallFiles action. With Windows Installer version 3, billboards
Posted by Windows Installer Team | 1 Comments
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Friday, October 07, 2005 4:18 PM

Most frequent problem with the msi-fusion interaction? Incorrect authoring of strong name.

Question Most frequent problem with the msi-fusion interaction? Answer Incorrect authoring of strong name. This particularly crops up at uninstall time as the MSIAssemblyName table ends up feeding the wrong identity to the Fusion API. This doesn't break
Posted by Windows Installer Team | 2 Comments
Tuesday, October 04, 2005 7:00 AM

Help Troubleshooing 'Error 2902. Operation ixfAssemblyCopy called out of sequence.'

Question Can you help troubleshooting 'Error 2902. Operation ixfAssemblyCopy called out of sequence.'? Answer The 2902 errors generally point to authoring issues. One case has been identified as authoring error wherein the win32 sxs components do not
Posted by Windows Installer Team | 0 Comments
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