Issue Update - 8:20pm Pacific

Got over the immediate marketplace hurdle, and now the issue with the latest arcade titles downloading is resolved.

We still have some newer content we need to get re-added to get it up there, and we are still having issues with the 1 vs. 100 download.

Updates to follow.

Published 18 June 09 04:16 by Dereki91

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# Heath said on June 17, 2009 11:26 PM:

Thank you for all the hard work that you have put in, I know that this has been a learning experience for MicroSoft and from here on out nothing but good will come

# Light_Geiger said on June 17, 2009 11:26 PM:

so this means we can finally download?! Thanks guys!! Great job, looks like it all  will be fixed on thur. at this rate!!

# x5Fex said on June 17, 2009 11:28 PM:

Thanks guys. I aapreciate the work you've done.

# KiloOscarZulu said on June 17, 2009 11:32 PM:

The xbox.com website is now stuffed after the update.  Our workplace uses IE6 and the xbox site is now messed up.  Why do this?  It was working fine before.

# OneWingedKefka said on June 17, 2009 11:32 PM:

Thanks for all of your hard work team!

# Mcmax3000 said on June 17, 2009 11:33 PM:

I'm more interested in this week's Rock Band DLC then the XBLA stuff but I'm probably in the minority on that one so I'll wait my turn.

Thanks for all the hard work that the team has done the past couple of days. Some of us really do appreciate what you guys do.

# GBK said on June 17, 2009 11:39 PM:

Great job on resolving the issues I think most of us can understand how complicated the system is and how much effort goes into making it work.  You guys are great!

# Furious Gunman said on June 17, 2009 11:42 PM:

I just wanted to say you have done a great job, but one  more bug that I have noticed is that on Safari it won't let me sign out of xbox.com. If that and the achievement comparing could be fixed I'd be psyched, thanks for all you've done.

# DarkSpartan017 said on June 17, 2009 11:42 PM:

We do appreciate all the hard work u guys did fixing today's issues. But Mcmax I'm with u on the rb 2 dlc but i waited this long so i can wait bit longer.

# TheHakku said on June 17, 2009 11:42 PM:

Thanks. Wasn't able to play He Said, She Said tonight. Kind-of saddened by this. Hopefully In The News tomorrow night we'll be all right!

# kurosawasghost said on June 17, 2009 11:46 PM:

magic finally works, but i still cannot download sam and max? is this just a lingering issue that will get resolved or are there still problems?

# Dyne said on June 17, 2009 11:49 PM:

Hooray, now I get to play Magic! Thanks for all the hard work :]

# Huon said on June 18, 2009 12:03 AM:

Thanks so much for getting it fixed but I still cannot download the new Burnout Big Surf Island dlc. I live in australia if that matters

# jlgoolsbee said on June 18, 2009 12:04 AM:

Hey guys,

Thanks for all your hard work over the last couple days.  However, something is still not quite right over on support.xbox.com; earlier today I couldn't register my console (was getting the same message that was up yesterday about the maintenance), but now I can't even load support.xbox.com.  Normally, it wouldn't be a huge issue to me, but my console RRoD'd yesterday, so naturally the support portal is what I care about at the moment.

# You call this fixed? said on June 18, 2009 12:08 AM:

"now the issue with the latest arcade titles downloading is resolved."....

What complete BS.

I'll bite - Why does Sam & Max refuse to download, and where are last week's Sega titles? You first claimed Victory almost 24 hours ago - now you're making this claim - tell me does anyone there actually turn on an 360 and try to use it after performing maintenance? Howabout before posting an "all's well" blog?

C'mon guy's - get it together - I was offering advise on other posts here an hour after you "completed" maintenance yesterday - and not a damn thing has been corrected!

Fix it!

# Snowowl said on June 18, 2009 12:10 AM:

http://www.xbox.com/en-US/support/ has not been functional most of the day, so it isn't possible to check on LIVE's status at all.  None of the links from xbox.com work to it, and trying to go directly doesn't work either.

# Huon said on June 18, 2009 12:12 AM:

"We still have some newer content we need to get re-added to get it up there, and we are still having issues with the 1 vs. 100 download."

Dude it says that some stuff is still missing at the top stop complaining before you read the post there working on it. I am upset as well i have been waiting to give Microsoft money for a while

# Why do all you suck-ups.... said on June 18, 2009 12:15 AM:

Guys - stop thanking M$ for this. They broke it - remember. Twice now at the end of the day they have posted stupid blogs that claim that everything's fixed - have just turned on my 360 to find new Sega Titles still missing, box cover art still not loading, and Sam & Max still refusing to download - exactley what was happening yesterday after I read thier previous "mission accomplished" blog.

Tools.

# grrr said on June 18, 2009 12:36 AM:

"and now the issue with the latest arcade titles downloading is resolved."

The other two XBLA games are fine, but I *STILL* can't get Rocket Riot to download...

# DG said on June 18, 2009 12:37 AM:

It says that "newer" stuff is missing - half the Rock Band DLC library is missing...most of it isn't newer.

# DarkSpartan017 said on June 18, 2009 12:38 AM:

If you read the blog you would see a list of things still being worked on and the most recent post being they are working on re-uploading recent dlc. We thank them because it's not an easy job to do the things to do at least the main component of live is running today event tho the marketplace was acting Hinky.

# Azriim said on June 18, 2009 12:42 AM:

Woo I can play MTG now! Thank you for the hard work. :)

# wikkiwild1 said on June 18, 2009 12:53 AM:

I notice missing DLC like Big Surf Island for Burnout Paradise is still missing.

# Light_geiger said on June 18, 2009 12:57 AM:

I haven't checked yet but is the sega vintage collection fixed yet? I wan't to re download it so I can get the last achevement in it.

also any word on why those games disapeared in the first place?

thanks for the updates!!

# Jim said on June 18, 2009 12:58 AM:

Any idea what happened to the weekly rock band tracks?

# Gladiatory2k said on June 18, 2009 1:06 AM:

Big surf island is now burnout paradise 1.9. I have been playing it most of the day.

# X Crater said on June 18, 2009 1:15 AM:

@jlgoolsbee

Yeah my xbox only broke today and I'm having the same problem. I'm hung up on waiting for "support.xbox.com" in firefox. I have been trying to get access to support material but since I'm in Canada our support site is a little dated and the Microsoft hosted pages are not very helpful either. I would like to use the U.S. site to file a repair order because it seems to get a little more attention than the Canadian site, but since the American site is non-functional I'm sol for the time being. I would phone it in but that was a disaster last time and it was a lot less painful to use the online repair request on the second console I sent in.

Well that turned into a rant O.o - Live Op team thanks for keeping us in the loop! - Just tell me when I can get on and send this sucker in

# Gladiatory2k said on June 18, 2009 1:16 AM:

Disregard the last post. I didn't realize it was the unlock key that wasn't working.

My apologies

# Pestilence said on June 18, 2009 1:24 AM:

I have it fully downloaded,(magic The Gathering) but i tried to get my code for the promo card and it says "couldn't generate code, be sure you are connected to xbox live" well i am connected, or i wouldn't have been able to download and play. I've been up for over 48 hours (took off work)waiting for MTG to work, mainly for that code, there is a limited supply of those Promo cards to get, can this be fixed soon please?

# Snowowl said on June 18, 2009 1:34 AM:

Apparently there is an old Major's Minute in the Dashboard promoting an expired Forza Motorsport 2 promotion whch expired more than a month ago.  It should be removed.

# Sriefer said on June 18, 2009 1:44 AM:

Wouldn't it be a better idea to do this update later in the week and not on DLC day?  

# Recapitulation said on June 18, 2009 1:50 AM:

Now if only I could login to XBL. It worked just fine two days ago and now my network test says that my XBOX 360 can connect to the internet but can't contact XBL. I dunno, I guess having a CCNA doesn't mean anything to customer support in India.

# Scott said on June 18, 2009 1:51 AM:

Well I still wish I could get Big Surf Island :( got friends on now but you guys are doing a great job keep it up!

# Killer707123 said on June 18, 2009 3:41 AM:

I'm have problems with netflixs and keep being kicked off xbox live

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