Comments

# Palanor said on June 17, 2009 9:54 PM:

Awesome, thanks for the update

# elc said on June 17, 2009 9:54 PM:

thanks!  That the 8:45 is a guess is understood.  I'm sure we are all grateful just to have an idea of what you are hoping for .

# Sirikhai said on June 17, 2009 9:55 PM:

Thank you for the update. Even if it isn't fixed by 8:45 it's still nice to know that a fix will be ready soon.

Thanks for the hard work.

# ocrapitsmatt said on June 17, 2009 9:55 PM:

awesome thanks so much for this update and keeping us all informed!

# Tooboomafoo said on June 17, 2009 9:58 PM:

Thanks for the guess. i'll check back before i get too excited.

# Wafflehouse said on June 17, 2009 10:01 PM:

"While I have seen some great suggestions in the blog about how to quickly resolve this..." - What suggestions have people brought up?

I mean, you've got fanboys whining and screaming about how it's unacceptable, it's horrible, terrible service, get off your ass and get it done.... You've got people who are more understanding of your plight, telling everyone to essentially shut up and stop whining... but we're just spectators to this issue, we're not on the technical team or are involved in any real resolution.

Most people who might be writing on here wouldn't have graduated either high school or a post-secondary school, so it does beg the question: What suggestions have people really had?

# Liam said on June 17, 2009 10:02 PM:

Thanks for keeping us posted. Back to the PC for now it is then.

# sleepy time said on June 17, 2009 10:03 PM:

I'll be fast asleep dreaming of all the MTG I could have been playing over the past day.  Now I wont' get to touch it until Monday or Tuesday.  Boo-urns.

# Enkeixpress said on June 17, 2009 10:07 PM:

This blog is Excellent, I am so Interested in Xbox 360 & the technology of it & whatnot.. Fantastic!

Anyway, I've been wanting to ask you guys this for Ages!! lol

Will we ever see a Internet Browser for the Xbox 360..?

It'd be very awesome & I find it very strange that you guys haven't thought of the idea yet.

Please can I have an answer to that? =D

# RDS said on June 17, 2009 10:07 PM:

Yes, thanks for the update. I've been eagerly awaiting this weeks RB DLC, but I'm surely not going to spaz about it.

What a lot of the whiners don't seem to grasp is this is costing you guys a bunch of money every minute there are marketplace issues. As bad as some XBL users might want to download something, I know MS wants it back up even more.

# CM said on June 17, 2009 10:08 PM:

That's a good update.  Thanks.

# Edge of Blade said on June 17, 2009 10:13 PM:

I know how frustrating and stressful this kinda thing can be.  I support an application that, if it goes down and no one jumps, we can be fined millions.  I know the pain.

If you run into me in Seattle at PAX, I'll buy the whole ops team a round.

# UKresistance said on June 17, 2009 10:14 PM:

Next time the Marketplace database gets trashed, make sure you have a recent full backup.

# G1 Playa said on June 17, 2009 10:16 PM:

thanks for the hard work, i know you're doing your best.

# H344H said on June 17, 2009 10:17 PM:

Thank you for the update, I am sure that you guys are working your hardest to get this done. I m glad that we have an estimated time that it will be back online, for me it will be 10:45 about the comerical(sp) for Family Guy

# Enkeixpress said on June 17, 2009 10:18 PM:

Internet Browser for the Xbox 360?

Please. lol I hate begging..

# Surgeon said on June 17, 2009 10:19 PM:

Windows updates?

The last full public server release was 2008 was it not? Please tell me you guys didn't install a server version that hadn't even hit the public yet. Everyone knows you always wait to upgrade until the first service pack is released. Come on now... :-p

# D-Unit said on June 17, 2009 10:20 PM:

Get those new games up please!

# CoolJosh3k said on June 17, 2009 10:24 PM:

I can see the future . . .

In 2 hours. . .

XBLA back online

DoS error

XBLA back offline

XBLA online

DoS error again

Just kidding though; a DoS error is about as likely as Hell freezing over (again).

# John Farver said on June 17, 2009 10:28 PM:

Someone may have said this already but why not roll out a few changes a night.  At least as small as you can allow.  This way problems would be more isolated and it would give more tweaking time to the next updates.

# Joe A said on June 17, 2009 10:34 PM:

Next have you looked at chumby.I wood like sea my xbox game score and friends zune music play on windows live frame it.And zune friends on windows live music plays.

http://www.chumby.com/guide/widget/XBoxGamerTag

http://www.chumby.com/guide/widget/Xbox%20Live%20Friends%20List

http://frameit.live.com/

Displays the Xbox Gamer Tag panel with Gamer Tile, Rep, Score, Zone, and last 5 games played.

Keep track of your Xbox Live Friends - see what they are playing and when they are online. Configuration: a comma separated list of gamertags. Choose between two types of display: five or three (with more information) entries per screen.

I sould bee do all the above with the zune on windows live frame it.

# Ibn al Turki said on June 17, 2009 10:37 PM:

Just wanted to show appreciation.  Thanks!

# Pestilence said on June 17, 2009 10:38 PM:

Cool thanks for the info, glad to hear things are coming along.

# kurosawasghost said on June 17, 2009 10:48 PM:

thanks again, i know that i for one have been highly critical at times...perhaps too critical, and i just want you to know i appreciate the updates.

i think people would be happier with updates like this, because they feel like they are in the loop. i can handle delays as long as i know whats going on and not in the dark...so thanks again, sincerely.

# Enkeixpress said on June 17, 2009 10:49 PM:

Internet Browser for the Xbox 360 Please!

---

Copy+paste the above if you would like a Internet Browser for the Xbox 360. Lets show 'em out appreciation! =)

# Pestilence said on June 17, 2009 10:51 PM:

Well since I'm here i would like to make a suggestion, I'm not a tech person and don't understand what has happened, but i would like to suggest that maybe in the future maintenance and game release dates not be so close together.

Thank you.

# fdsasdf said on June 17, 2009 10:53 PM:

You guys are cool.  Thanks for posting such an in depth update! More than Major Nelson does.

# Big Red Husker said on June 17, 2009 10:58 PM:

, stop screwing up xbox live for stuff we don't need.   We don't need facebook on 360 or twitter.  or that stupid prject natal that nobody will ever use.

Just give us a damn download link for Magic the Gathering.

# Nic said on June 17, 2009 11:00 PM:

Dude, Enkeixpress, a browser would suck. Nobody else wants that. Stop spamming.

# Orosco said on June 17, 2009 11:00 PM:

Hope things are going well, thanks for keeping us updated. Sam and Max, you will be mine...

# Whatever said on June 17, 2009 11:06 PM:

"Well since I'm here i would like to make a suggestion, I'm not a tech person and don't understand what has happened, but i would like to suggest that maybe in the future maintenance and game release dates not be so close together."  -- Pestilence

An excellent idea.  By conducting 24-hour maintenance the day before multiple highly anticipated XBLA releases, MS was really setting themselves up for failure - and failure is what they got.  Whoever signed off on the risk assessment for the maintenance really blew it, IMO.

# gasfoodmurder said on June 17, 2009 11:06 PM:

M:TG now downloading for me!!!

# JB said on June 17, 2009 11:08 PM:

Don't forget to prepare for the unavoidable post-mortem to figure out how much revenue the outage just cost shareholders. Glad I'm not the engineering director responsible for this !@#$% up.

# CoolJosh3k said on June 17, 2009 11:11 PM:

My thumbs are getting sore from all the twiddling.

The arrows have fallen of the clock face and Salvador Dali comes to mind.

Just gotta bend a few more spoons till I make it to 100 of them (focus; use the force).

My humour is running dry(er).

Meanwhile I appreciate the updates. I really do, it brings hope to this chaos that is the 'meaning of life'.

# JB said on June 17, 2009 11:11 PM:

Famous last words from an earlier blog post "Rolling to a stop, kissing the ground". Oops, looks like you contracted avian flu during the flight!

# john said on June 17, 2009 11:11 PM:

Enkeixpress   the 360 doesn't need a browser.  and I doubt its a priority for them to put in.  If you really need to search the web that bad use your pc.  I'd much rather see some other features than a web browser.

# Hey Look I Just said on June 17, 2009 11:14 PM:

Awesome job everyone.  It is nice to get great often responses.  Not just "we know the issue is there" and then not respond again for a day.  Great job everyone

# ocrapitsmatt said on June 17, 2009 11:16 PM:

duels of the planeswalkers is now downloading fine for me, thanks so much to the ops team for working hard and getting the marketplace up and running again!

# CoolJosh3k said on June 17, 2009 11:19 PM:

A web browser is not worth the risk of viruses. At xbox live they hit a solid wall, but once on a console a worm will spread like wild fire through the network.

This is not entirly true though, as web browsers are working fine for other systems.

It also opens a new gateway for piracy.

# Justin said on June 17, 2009 11:20 PM:

Working for me too - thanks for your hard work guys!

# CoolJosh3k said on June 17, 2009 11:20 PM:

Really MTG and is working?!

Party Poppers anyone? Break open the champagne!!!

# Mark J said on June 17, 2009 11:23 PM:

Yep yep...although i queued the download through xbox.com, magic is downloading to my console right now!  i'm guessing from matt's comment, that download is just fixed.  sam & max through the console still gave me the can't retrieve info error (800700b or whatever it was).  I then went back to xbox.com & queued sam & max...it's downloading now.

# Pestilence said on June 17, 2009 11:46 PM:

tried to redem code but  it says "can't generate code, make sure you're signed into xbox live"  but i am, or i wouldn't be able to download  or play it.

Any idea what to do? I turned off my xbox and back on, still cant get the code.

# Mac said on June 18, 2009 5:37 AM:

the trial for rocket riot is downloading woohoo

# Lucas Miller said on June 18, 2009 8:27 AM:

My xbox crashes within 5 minutes of operation after receiving these updates.  Is this a software issue or will I need repair?

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