Only Passionate People Win

Today I am full of ideas around community and customer. Here's my top 10 list of how you as a software engineer should view customers as. Customers pay your salaries, not your CEO. Customers never complain. They demand. Customers are not stupid. They Read More...

BlakeHandler told me that he's keeping track of Microsoft Bloggers Directory List . Thanks Blake! Very useful and something we should definitely provide on our side. I often wonder how people find our team blog when I receive feedback from it. Update Read More...

Thought it might be helpful to list out ways you can vent if you are mad about our products. :) Product Feedback Center : http://lab.msdn.microsoft.com/ProductFeedback/ All bugs or suggestions you enter automatically get entered into our internal bug Read More...

No matter how hard you try, you cannot make every single customer happy with the product you ship. There will be bugs and someone will get seriously mad after fighting with your product for several days. I received an email from a very angry customer Read More...