Process of Change

Working Days and Working Nights

  • Process of Change

    Struggling to simplify the idea of social filtering

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    Damn. It's just not simple enough yet. The stocks and flows discussion was too hard. People still find the idea of anticipating and answering questions before the "asker" has the occasion to ask incredible (as in not credible). So I'm thinking that perhaps...
  • Process of Change

    Diffusion Rate Fly-by -- Customer adoption of social networking

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    The factors influencing the rate at which any given innovation spreads throughout a population are well known. Applying those factors remains a bit of an art, but the exercise is always instructive. That's especially so when we start thinking about marketing...
  • Process of Change

    Great quote, first time I've seen it...

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    Thanks to P. G. Wodehouse. "It is not easy to explain to the lay mind the extremely intricate ramifications of the personnel of a Hollywood picture organization... The chief executive throws out some statement of opinion, and then looks about him expectantly...
  • Process of Change

    Amazon and social software

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    Josh has an excellent post reviewing Amazon's investments in social software. (Thanks also to Brian for all the analysis ). I agree they're good, and we've taken a number of clues from them including a hard-core focus on purpose-driven social software...
  • Process of Change

    Information Design for the New Web

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    Great post by Infotangle. "Information design for the Web has changed. People are changing the way that they consume online information, as well as their expectations about its delivery. The social nature of the Web brings with it an expectation of interaction...
  • Process of Change

    One reason Microsoft cares about the new community services

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    Here's an article I wrote explaining a few of the reasons customers should care about the new community services we've built. Microsoft should care, and does, for a variety of reasons. Most of them having to do with customers being happier, better connected...
  • Process of Change

    The tools of flow and the value of community

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    This article describes the value of the next generation of Microsoft community investments to the customer. Actually it does so three times: short, medium, and large. Short and sweet answer: In the experience of most people, the internet makes available...
  • Process of Change

    As the nose on your face...

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    I just finished a book by Edward Castronova called Synthetic Worlds. Synthetic Worlds: The Business and Culture of Online Games by Edward Castronova Read more about this title... It's about online games. It's one of the best books I've seen on the subject...
  • Process of Change

    Facebook notes

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    So I join Facebook . I'm doing their thing for about five minutes, and I discover an old college/post-college buddy I don't really speak to all that often anymore. You know the story: kids, jobs, other crap. So I ask him to be my friend (at that point...
  • Process of Change

    Join me in Facebook -- I have no friends.

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    I admit I'm experimenting. I've joined Facebook. I'm bobreb -- join me if you like and we can check this thing out... In recent months I've been studying social "spaces". Because it's an aspect of my, for what it's worth, "creative" approach -- and I...
  • Process of Change

    Firefox Innovation -- Coop looks cool.

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    This quote from TechCrunch' s post on a new project in Firefox land : " Adding a friend will mean getting access to a broad array of their published web content ." The only drawback is that this is clearly designed for sharing content with "friends"....
  • Process of Change

    A Microsoft guy that gets it...

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    One of the best things about traversing social spaces on the web, is the thrill of discovery. Sean's blog is right on target for me and this post describes the value of tagging, or " tag-drafting " as well as anything I've ever read. Thanks Sean.
  • Process of Change

    The Polish Subsidiary and the Customer Experience

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    The visit to the Polish subsidiary was a highlight of the trip. I've never been to Warsaw, and in a certain sense was only marginally there this time. I arrived late one night and was up the next morning and back in a taxi for the subsidiary offices....
  • Process of Change

    This should be a good event...

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    It's hosted by Forum One Communications . The event is called the Online Community Business Forum 2007 . They've been kind enough to allow me to host one of the sessions. I'm really looking forward to it. I've been following their blogs for a while. Bill...
  • Process of Change

    In Munich

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    So my meetings in Europe continue... I was in Munich from around 8:30 AM until 6:30 PM flying in from Paris and out to Warsaw the same day. Minor case of the sniffles showing up. The German team was a lot of fun. Again, I'm just floored at the level...
  • Process of Change

    In Paris...

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    So I'm on this tour meeting with the community leads in the Microsoft subsidiaries, and some of their partners and community owners and members, in and around Europe. On Tuesday I had the opportunity to speak with the Wunderman 's Microsoft account team...
  • Process of Change

    Two weeks in the field...

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    I'm spending the next two weeks meeting with Microsoft subsidiaries. I, of course, am interested in community. How do these teams view community? How do they see their conversations, online in particular, evolving over the next months and years? What...
  • Process of Change

    High hopes for Convergence Culture

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    So far so good. Here's a quote worth remembering: Quoting Pierre Levy : "No one knows everything, everyone knows something, all knowledge resides in humanity." I wonder if Pierre would be unhappy if I substituted community for humanity? I suppose we'd...
  • Process of Change

    Things worthwhile about The Starfish and The Spider

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    The first 27 pages. The discussion of the Catalyst -- especially in contrast to the CEO. The notion of attacking decentralization by centralizing them (if you really must act offensively) The (imho more enlightened notion) of attacking decentralization...
  • Process of Change

    Social Network sites gaining in popularity

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    Jeez, social site activity up, trends up, social networking on a role. Here's a good link: http://weblogs.hitwise.com/leeann-prescott/2007/03... So I wonder if my other example of social networking -- your RSS reader -- is picking up speed equally as...
  • Process of Change

    Social Networks are not all created equal.

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    From Wikipedia: A social network is a social structure made of nodes which are generally individuals or organizations. It indicates the ways in which they are connected through various social familiarities ranging from casual acquaintance to close familial...
  • Process of Change

    Sony's catching on -- you had to figure it would happen.

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    Their own Second Life clone as the front end to their gamer social system. If history is any teacher, we should start a poll to see how long it takes us to do something similar. Hmm, while likely accurate, it does sound like a cop out -- criticizing without...
  • Process of Change

    Just a little more on -- What is Community

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    I can't help myself. I'm bent on doing my utmost to come to some agreement on the meaning of terms under discussion. It's become top-of-mind for me recently because my group has been part of a general reorganization and the slow process of understanding...
  • Process of Change

    Mark Pesce is worth checking out...

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    So, I read this book over the weekend. The Playful World: How Technology Is Transforming Our Imagination by Mark Pesce Read more about this title... I did it mostly because I've always been a little curious about Pesce . And the subject was right up my...
  • Process of Change

    More Echo Chamber stuff from "Wikinomics" -- I'd appreciate some "how do I get there from here" advice.

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    Wikinomics: How Mass Collaboration Changes Everything by Don Tapscott, Anthony D. Williams Read more about this title... I continue to like this book. But it is sort of like hearing your own voice. I think what I need is something to balance this out...
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