Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
Attend these web seminar events to understand new programs and initiatives. Your hosts are individuals from the Microsoft Dynamics Operations team!
Microsoft Dynamics CRM Online & CSA Fees
December 15, 2010 – 10:00 AM Central
Introducing Microsoft Dynamics CRM 2011 on-premise and online. We will also be discussing CSA updates which will help you, the partner, understand the payment process.
Autobill Deep Dive
January 6, 2011 – 10:00 AM Central
In this session we will focus on Autobill and how you can manage your customer renewals through this automated process which becomes active in March 2011.
January 12, 2011 – 10:00 AM Central
Please join us to hear from our Project Services Manager Trisha Syverson Rygg will present information on ‘How to streamline your renewal process with Autobill’.
It’s been another whirlwind year for the Microsoft Dynamics Partner Community. Today will be my last blog posting for 2010, and like last year I want to call out ten key initiatives, announcements, programs, etc. Again, five are from the past 12 months, while the others touch on hot topics for 2011.
As always, it’s been a pleasure serving you the latest and greatest Microsoft Dynamics news and insights through this blog, and I look forward to more in 2011!!!
We all know the standard theories behind the high cost of losing a customer. Such as, it costs about five times as much to recruit a new customer as it does to retain an existing one.
In recent months, the Microsoft Dynamics team surveyed partners to see what "best practices" could form a framework for driving existing customer revenue. The newly published Microsoft Dynamics Partner Guide – Marketing to Your Existing Customers – outlines 5 simple steps that you can follow to build new business with clients you already know.
Download the Microsoft Dynamics Guide for Marketing to your Existing Customers for additional guidance and actions. The guide is available in both International and U.S. versions.
Wondering what the hot topics are for the month of December? Worried you have to sift through volumes of articles on various websites? Don’t worry. We have answers. Take a time out and watch our Microsoft Dynamics December 2010 PartnerSource North America Highlights video. You’ll receive a quick update in less than 3 minutes!
If you may have missed the special edition Insights newsletter sent on Monday, November 29, please make sure you review the following announcement that was addressed.
You still have the opportunity to impact your growth incentive discount for the 2 year license growth yet this December. The measurement time period is backed up one month so the year will be December – November. That means we have shifted the growth incentive periods with the new incentive structure to go from December – May and June – November.
This December could count twice for your organization as a onetime option/exception:
We want your organization to reach the highest discount possible with the new incentive structure so keep charging forward.
Please also take the time to review the updated Partner License Discount and BREP Discount video found on PartnerSource.