Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

December, 2010

Posts
  • Microsoft Dynamics Partner Community Blog

    Upcoming Microsoft Dynamics Operations Trainings: The Microsoft Dynamics Hour

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    Attend these web seminar events to understand new programs and initiatives. Your hosts are individuals from the Microsoft Dynamics Operations team!

    Microsoft Dynamics CRM Online & CSA Fees

    December 15, 2010 – 10:00 AM Central

    Introducing Microsoft Dynamics CRM 2011 on-premise and online. We will also be discussing CSA updates which will help you, the partner, understand the payment process.

    Register Here

    Autobill Deep Dive

    January 6, 2011 – 10:00 AM Central

    In this session we will focus on Autobill and how you can manage your customer renewals through this automated process which becomes active in March 2011.

    Register Here

    Autobill

    January 12, 2011 – 10:00 AM Central

    Please join us to hear from our Project Services Manager Trisha Syverson Rygg will present information on ‘How to streamline your renewal process with Autobill’.

    Register Here

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Looking Back at 2010 and Forward to 2011

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    It’s been another whirlwind year for the Microsoft Dynamics Partner Community. Today will be my last blog posting for 2010, and like last year I want to call out ten key initiatives, announcements, programs, etc. Again, five are from the past 12 months, while the others touch on hot topics for 2011.

    2010

    • Near the start of the year, we announced the launch of the Microsoft Dynamics Partner Academy. Within the academy, Microsoft offers a diverse range of role-based learning products designed to help you and your teams excel in key business disciplines.
    • Whilst not necessarily new to 2010, PartnerSource North America website was created in late 2009 to provide more country specific content to United States and Canadian partners. Make the switch from PartnerSource Global English today!
    • In the spring, Microsoft Dynamics GP 2010 made its debut. To coincide with the new release, Microsoft introduced the 3 users for $1 promotion. Through this promotion many partners were able to spark the interest of many prospects that weren’t progressing through the sales cycle.
    • With the launch of Community 2.0 came a host of additions and upgrades, but for partners one of the most prized is the creation of the 'private partner ' community. The private partner community allows partners to consume sensitive content in the form of blogs, video and partner-to-partner interactions behind the wall.
    • On October 27, 2010, we announced enhancements to the Microsoft Dynamics Partner Strategy as part of the Microsoft Partner Network (MPN). As you may know many of these changes happen over the next several months. Please take some time to thoroughly review the content.

    2011

    • The much anticipated Business Leader Roadshow continues to build on the tradition of the ‘not-to-be-missed’ series by taking partner business owners to the heart of what the Cloud means to their Microsoft Dynamics practices. The workshops happen in January, so register today!
    • Join us online for the Microsoft Dynamics CRM 2011 global launch event on Thursday, January 20, 2011. We will also have several Microsoft and partner-sponsored events across the United States.
    • Save the date and join us for Convergence 2011 April 10-13. Registration is now open.
    • Microsoft Dynamics SL 2011 is slated for release in the second quarter of 2011. Visit the launch portal on PartnerSource for key resources.
    • Microsoft Dynamics AX ‘6’ is planned for release in 2011. Review the current Statement of Direction for more information.

    As always, it’s been a pleasure serving you the latest and greatest Microsoft Dynamics news and insights through this blog, and I look forward to more in 2011!!!

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Grow Revenue with Existing Customers and Business Value with New Ones

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    We all know the standard theories behind the high cost of losing a customer. Such as, it costs about five times as much to recruit a new customer as it does to retain an existing one.

    In recent months, the Microsoft Dynamics team surveyed partners to see what "best practices" could form a framework for driving existing customer revenue. The newly published Microsoft Dynamics Partner Guide – Marketing to Your Existing Customers – outlines 5 simple steps that you can follow to build new business with clients you already know.

    • Step one: Crown an Existing Customer Champion (EC Champ)
    • Step two: Plan the work
    • Step three: Prioritize, prioritize, prioritize
    • Step four: Work the plan
    • Step five: Measure, revise, repeat

    Download the Microsoft Dynamics Guide for Marketing to your Existing Customers for additional guidance and actions. The guide is available in both International and U.S. versions.

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics December 2010 News & Highlights

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    Wondering what the hot topics are for the month of December? Worried you have to sift through volumes of articles on various websites? Don’t worry. We have answers. Take a time out and watch our Microsoft Dynamics December 2010 PartnerSource North America Highlights video. You’ll receive a quick update in less than 3 minutes!

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Keep the Momentum Going – December still counts!!

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    If you may have missed the special edition Insights newsletter sent on Monday, November 29, please make sure you review the following announcement that was addressed.

    You still have the opportunity to impact your growth incentive discount for the 2 year license growth yet this December. The measurement time period is backed up one month so the year will be December – November. That means we have shifted the growth incentive periods with the new incentive structure to go from December – May and June – November.

    This December could count twice for your organization as a onetime option/exception:

    • If your organization won’t meet the 2 year license growth at the end of November, keep charging ahead with customer adds and license as December will still count this year as a onetime exception.
    • All partners who would have qualified for the 2 year license growth incentive using the original plan will be grandfathered in. This means that anyone who would have qualified for their 2 YR L growth incentive using Calendar 2010 over Calendar 2009 will be grandfathered in.

    We want your organization to reach the highest discount possible with the new incentive structure so keep charging forward.

    Please also take the time to review the updated Partner License Discount and BREP Discount video found on PartnerSource.

    --Kevin

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