Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics at WPC - More Details!


    I wanted to expand on the WPC 2010 blog posted on May 26, 2010 by including some more highlights related to Microsoft Dynamics at WPC I recently received from our corporate team. Linda Charge, Senior Marketing Manager, passed along this note...

    We are thrilled to welcome you to WPC 2010 and would like to highlight the Microsoft Dynamics line up waiting for you Washington, D.C.

    Business solutions are top of mind for organizations looking to reduce costs, improve operational inefficiencies and improve productivity. When it comes to delivering value needed to drive business forward Microsoft Dynamics partners are the best in the business – delivering innovative ERP and CRM Solutions based on the Microsoft Dynamics product line. The Microsoft Dynamics channel is currently undergoing an exciting transformation with significant investments toward helping partners be more successful in addressing a $60B market opportunity.

    Microsoft Dynamics has an outstanding program waiting for you:

    Two keynote presentations delivered by Doug Kennedy, Kirill Tatarinov, and Michael Park. Our executives will review our collective performance and provide key insights from last year.

    Microsoft Dynamics Breakout Sessions focus on effective sales and marketing, specific business strategies and market insights related to Microsoft Dynamics ERP and CRM solutions. Get details about the Microsoft Dynamics Sessions taking place on Monday and Tuesday at the Grand Hyatt and the additional sessions offering business value all week in the Walter E. Washington Convention Center. Check out the Session Scheduler at Digital WPC (need to be logged in with your Live ID to access).

    Microsoft Dynamics Hands on Labs 18 labs will provide hands-on experience with ERP and CRM solutions.

    Expo Hall Come by the Microsoft Dynamics Booth to gain exclusive access to the latest Microsoft Dynamics ERP product strategies, roadmaps, and demos. Explore Microsoft Dynamics CRM, including exciting opportunities around xRM. Ask questions about the Microsoft Partner Network, find out about new resources, incentives, systems and tools, and enhanced support and services available that can accelerate partner success.

    Microsoft Dynamics Lounge connects Microsoft Dynamics partners and Microsoft employees in an unstructured environment.

    With a few weeks to go, we will continue to upload new sessions into the session scheduler on Digital WPC so check back often to be sure you have all valuable keynotes, sessions, our Microsoft Dynamics booth and our Hands on Labs and in your event plans.

    We look forward to seeing you at WPC 2010 in Washington, D.C.

    The Microsoft Dynamics team

    Don't forgot to review the entire schedule of events so you can customize your conference attendance.

    Is WPC in your plans this year? Feel free to reply with your reasons for attending or not.


  • Microsoft Dynamics Partner Community Blog

    Hurry! – the Three Users for a Buck Offer is about to expire (June 25th)


    My fellow Microsoftie, Brent Combest - US ERP Channel Manager, wanted to share this important information regarding the Microsoft Dynamics GP 3 Users for $1 Promotion that is expiring soon on June 25, 2010. I hope many Microsoft Dynamics GP partners have taken advantage of this offer to hopefully reinvigorate some of your stagnant sales opportunities!

    The last couple of months have been great for Microsoft Dynamics GP. We’ve seen a tremendous amount of activity in the market. To see proof of this, you don’t have to look any further than the Microsoft Dynamics GP 2010 launch and the 4900+ people who attended! These events demonstrated the excitement that lies in the market place today and the unbelievable potential to go out and gain market share – not to mention the services revenue available to your business.

    Over the past couple of months this excitement has translated into a strong uptick in customer adds which has largely been driven by the Three Users for a Buck Offer. With the upcoming expiration of what has been the most lucrative offer run in recent memory – I wanted to take a moment to remind you that it will only be valid through close of business on Friday, June 25 (click here for offer details available on PartnerSource).

    Hopefully the offer has been a great aide to your business in generating a set of net new customers and a stream of services revenue. With the all of the activity that’s been generated around the Microsoft Dynamics GP 2010 launch and this offer, let’s make sure we’re capitalizing on this rare opportunity to bring in a wave of revenue to your business.

    Lastly, with the chaos that June brings, I also want to stress the importance of getting orders in sooner rather than later. With an offer as rich as this one, I expect June 25 to be a busy day, so if you have any questions pertaining to orders prior to that day, let us know as soon as possible so we can remove any barriers that may arise.


    You can direct your prospects to the Microsoft Dynamics GP 2010 launch site for promotion details. Also, don't forgot to review all active promotions on PartnerSource as you close out FY10!


  • Microsoft Dynamics Partner Community Blog

    Second Shot FY10 - Free Exam Retake Reminder


    Just a quick reminder to take advantage of the Second Shot campaign for you certification needs before it expires. This is especially important as we head into the certification changes associated with the Microsoft Partner Network for Microsoft Dynamics in October 2010. You must obtain your exam voucher code, schedule an exam, pay for your exam, and take both the first exam, and (if necessary) your Second Shot retake exam by June 30, 2010.

    Easy steps to get your second chance.

    1. Register for a voucher on
    2. Use your Second Shot voucher number and schedule and pay for your initial exam.
    3. Take the exam.
    4. If you do not pass, return to the Prometric test center and use the same voucher number for your free retake exam.

    Visit, the Second Shot website to register and for addtional information, including the detailed FAQs about the offer.

    Of course I'm hopeful for everyone to pass an exam on their first attempt, but it's always helpful to have the Second Shot if you need a retake. Good luck!


  • Microsoft Dynamics Partner Community Blog

    Provide Insight into your Sure Step-based Project and Win an X-BOX!


    Here's a survey that as a Microsoft Dynamics partner, you may not want to pass up! The contest ends on July 6, 2010. The contest has been extended to September 7, 2010.

    In April 2010, AMR Research and Microsoft launched the Partner Sure Step Benchmarking Program. This program is part of Microsoft’s commitment to providing partners with leading solutions and services that help address Microsoft Dynamics implementation needs.

    Receiving your input on your experiences with Sure Step is a necessary and vital part of this process. In partnership with AMR Research, an independent third-party research company we have contracted to perform this study, we want to ensure we are doing everything we can to make sure Sure Step is meeting your needs.

    As a highly valued Sure Step user, we are inviting you to spend approximately 20 minutes completing this survey in order to share specific feedback about business and technical aspects associated with Sure Step. We encourage and welcome your open and honest feedback. Please note that you will remain anonymous.

    As a thank-you for taking the time to complete this survey, once you have completed your survey you will have the ability to download for free an AMR Research Report that offers valuable insights into current trends in the ERP and Enterprise Software space. You will also be entered into a drawing to win one of four X-BOX’s (chances of winning are approximately 1 in 20).

    Vist PartnerSource to access the survey, and view the Official Drawing Rules.


  • Microsoft Dynamics Partner Community Blog

    Virtual Convergence 2010 Now Available


    If you missed out on some of the sessions and keynote while you were at Converence in Atlanta a couple months ago, then don't worry. Virtual Convergence 2010 is now online, and ready for you to access all of the rich content!

    Virtual Convergence
    Virtual Convergence is now live! This is your online resource for all post-conference materials. Keynote presentations, general sessions and concurrent sessions will all be available for viewing online in Microsoft Silverlight, so that you can revisit sessions or view them for the first time.  In addition, in case you missed any of the sponsors or exhibitors in the Convergence Expo, all of their contact information and downloadable content will be available within Virtual Convergence.
    To access Virtual Convergence click here and log on with your Windows Live ID (if you do not have a Windows Live ID you can create one here). Please contact Virtual Convergence Help to resolve any access issues.
    Concurrent Session Microsoft PowerPoint Presentations Available
    To locate PowerPoint presentations from Convergence concurrent sessions, you can find them via the Schedule Builder tool here (you will need to log-in using the username & password you created during the registration process, or your Windows Live ID).

    SAVE THE DATE! Mark your calendars now for Convergence 2011, April 12-15, 2011 in Atlanta, Georgia.

    Be sure to access the Convergence website year-round for event updates, registration alerts and the latest information as soon as it is announced.

    Thanks again for your commitment to Microsoft!


  • Microsoft Dynamics Partner Community Blog

    Challenged with Effectively Tracking Your Marketing Results?


    My colleague, Sarah Anderson, has been working with a couple of partners to develop some training to enable you to use Microsoft Dynamics CRM as an internal marketing tool. Attend these web seminars to gain insight into best practices from your own peers.

    If you’re a marketer in a Microsoft partner organization (which includes Microsoft Dynamics, platform partners, and ISVs) but you’re not using Microsoft Dynamics CRM to enter, track and report on marketing campaigns, you’re probably not maximizing the “influence” that marketing can have in your organization and on your job (after all, your manager is looking for ROI, right?).

    Join us for this two-part web seminar series designed to introduce marketers in Microsoft partner organizations to the power of CRM.

    In this series you’ll actually learn how to setup a campaign, how to import and export a list, how to produce reports, and much more! You’ll even download a workbook that will serve as a reference guide to setting up your own campaigns. Many partners have asked for helpful step-by-step instructions to using Microsoft Dynamics CRM to tracking marketing results. Here’s your chance to learn how from someone who has experienced the “trial and error” for you!

    Event Title

    Date and Time

    Effectively Track Your Marketing Campaigns and Results Using Microsoft Dynamics CRM - Introduction to the Marketing Module of Microsoft Dynamics CRM

    1. Why use the marketing function of CRM – the importance of measurement, tracking results and demonstrating ROI.

    2. Laying the ground work for CRM.

    3. Campaign Management (enter a campaign, create a view, complete side bar functions such as Information, Planning Tasks, Campaign Activities, Workflow, Target Products, Sales Literature, Target Marketing List, etc.)

    4. Download a Workbook with step-by-step instructions of the key tasks demonstrated during the webinar.

    Thursday, June 10, 2010

    11:00 AM PDT

    Effectively Track Your Marketing Campaigns and Results Using Microsoft Dynamics CRM - Detailed Campaign Management

    1. List Management – how to import and export a list.

    2. Lead Management – how to enter a Lead, learning the difference between an Account and a Lead.

    3. Reporting functions – pulling data from CRM, campaign performance reports, and predefined reports.

    4. Download a Workbook with step-by-step instructions of the key tasks demonstrated during the webinar.

    Tuesday, June 15, 2010

    11:00 AM PDT

    Click on the the links above to register for these upcoming events on the Microsoft Partner Learning Center.

  • Microsoft Dynamics Partner Community Blog

    The Big Easy Offer 4.1


    Once again The Big Easy Offer is back! For those of you focused on Microsoft Dynamics CRM sales as well as many of our traditional Microsoft platform products, this is a great offer for you and your customers.


    Earn more for your customers! The Big Easy Offer 4.1 allows customers who make a qualifying purchase to earn money back in the form of a partner subsidy.

    Customers who purchase from multiple product groups have the opportunity to obtain higher payouts and earn larger subsidies to assist with solution deployment, or their choice of software, hardware and services. This provides you with a lever to engage more strategically with your customers, providing them a solutions-oriented approach to their Microsoft software investments.

    To learn more about the program, visit the Microsoft Partner Network. The offer expires July 2, 2010.


  • Microsoft Dynamics Partner Community Blog

    Invigoration Station Radio Show – Wednesday June 2


    Join us for tomorrow’s Invigoration Station Radio Show taking place at 1:00pm Central. This is our last show of Microsoft Fiscal Year 2010. Have an extra minute? Then listen to a quick preview of the program, featuring yours truly, here on YouTube:


    Click here to register for the show.

    I hope you can join us. If not, remember we will also have an on demand recording available later this week.


  • Microsoft Dynamics Partner Community Blog

    DIG Program Details for Microsoft Dynamics CRM


    Looking to earn additional service dollars as you work on Microsoft Dynamics CRM customer opportunities? Then the DIG program may be for you!

    The Microsoft Dynamics CRM team is thrilled to announce that we are now offering up to $3500 in services dollars to you as part of the Microsoft DIG Program!

    "What is DIG?" you ask …

    DIG is an innovative sales and marketing program for partners that helps drive pipeline and create deal velocity. The DIG acronym stands for Deployment + IO Assessments = Goldmine for customers, partners and Microsoft. The core concept of DIG is to provide funding support for partners through various stages along the sales cycle, including customer assessments and Proof of Concepts (POC) or Needs Analysis Workshops (NAW).

    Because of the huge success of this program with our platform partners, we have created an offer for our managed Dynamics CRM partners to cover not only Microsoft licensing opportunity, but partner services opportunities as well!

    For more details about this program including a detailed FAQ, and upcoming training opportunities, visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    New Support Home Page and Product Solution Centers


    I know many of you have challenges finding the proper resources, and content on PartnerSource. Well, we are trying to solve those challenges by creating regional and country specific PartnerSource pages, such as PartnerSource North America. I'm excited to announce that we have now included a new Technical Support home page within the North American site.

    Microsoft is continually improving how we deliver and address our customer and partner support. Now, partners who engage Microsoft technical support for Microsoft Dynamics products will experience improvements in how we handle support for our partners.

    Customer and partner satisfaction is our number one priority within Microsoft.  We prepare this document to address any questions and concerns Microsoft Dynamics partners and their customers may have.

    What exactly is changing? 
    Microsoft would like to introduce to you our new Product Solution Centers for each Microsoft Dynamics product line – Microsoft Dynamics AX, Microsoft Dynamics SL, Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics CRM. These Product Solution Centers were designed to help you easily find resources and answers. With the introduction of the new Support Home Page, the ‘Utilize the Benefits’ page will be removed. The links on the existing “Utilize the Benefits’ page, which include Knowledgebase, Online Technical Communities, Technical Advisory Services, and Technical Sales Assistance will still be provided on the new Product Solution Centers. Another improvement will be the Get Help Now link you will find in the top right corner to create support incidents. This will be easy to find, consistent on all pages, and will take you directly to the page to create a support incident.

    Why should I use this page?
    This page will be your one stop shop for finding quick and easy solutions to your issues. Each Solution Center page contains the product support news and information, quick links, hot topics, community, most viewed KB articles, hotfixes/update roll-ups/service packs, and documentation.  The pages will be managed by our Microsoft Technical Support teams to ensure they have information that is directly influenced by you and the engineers that listen to your questions every day.

    Who to contact if I have questions about these future changes:
    For partners, please contact

    Also, feel free to connect with me regarding any additional PartnerSource navigation issues you continue to run into. I'm always happy to help out!


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