Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

  • Microsoft Dynamics Partner Community Blog

    Microsoft Unveils New Functionality for Microsoft Dynamics NAV 2009


    A question I hear a lot from partners is,  "When are you coming out with an integration between Microsoft Dynamics CRM and Microsoft Dynamics NAV?". Well, that answer, and much more is covered in yesterday's today's Microsoft Dynamics NAV 2009 R2 announcement on the Microsoft New Center...

    PRAGUE — May 19, 2010 — As part of Microsoft Corp.’s commitment to providing leading enterprise resource planning (ERP) solutions to midrange organizations worldwide, the company today unveiled Microsoft Dynamics NAV 2009 R2 at Directions EMEA 2010. Because of the investment in architecture for Microsoft Dynamics NAV 2009, customers are able to take advantage of the benefits of the software-plus-services vision through the R2 release more quickly than scheduled, including built-in integration with Microsoft Dynamics CRM and online Payment Service. Microsoft Dynamics NAV 2009 customers will benefit from the following:

    • Microsoft Dynamics CRM integration.
    • Online Payment Service for Microsoft Dynamics NAV.
    • RoleTailored interface access for remote or roaming users.
    • Microsoft Application Virtualization support.
    • Windows 7 user experience improvements.
    • Treemap visualization.

    Check out the complete Microsoft Dynamics NAV 2009 R2 press release on Microsoft News Center.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP 2010 What's New eLearning Available Now


    Did you miss out on the partner briefings or the Convergence conference to gear up on Microsoft Dynamics GP 2010? Then don't worry, we have you covered with some new training opportunities.

    To Ensure you are trained and certified in the latest version of Microsoft Dynamics GP, and on your way to satisfying the new MPN requirements, Microsoft Dynamics GP 2010 eLearning courses are available now, beginning with Microsoft Dynamics GP 2010 What’s New eLearning (sign in required). There are two courses--Applications and Installation & Tools--and they are each approximately two hours long. Short on time? We’ve added another form of training for you. Learning Snacks are short, interactive presentations about popular topics created by Microsoft Learning experts. Learn more about Learning Snacks here.

    Good luck with your ramp up on Microsoft Dynamics GP 2010!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Introduces Microsoft Dynamics ERP Two-Tier Connector for SAP Business Scenarios


    Please take some time to bring yourself up to speed on this important announcement communicated via Microsoft News Center this morning.

    REDMOND, Wash., May 17, 2010 — Microsoft Corp. today announced a new connector that accelerates two-tier enterprise resource planning (ERP) deployments between Microsoft Dynamics AX and SAP Business Suite. This new connector enables IT organizations to use Microsoft Dynamics AX across subsidiaries, divisions or branch entities to facilitate cost-effective business process integration and easily connect with SAP installations at the corporate headquarters location.

    Click here to view the complete press release.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics ISV Royalty Partner Recognition Resources


    I wrote about SPLA Partner recognition resources back in March, and now ISV Royalty partners and their Microsoft Dynamics resellers can now receive credit for revenue and new customers in our Microsoft Dynamics partner recognition programs.

    ISV Royalty partners and their Microsoft Dynamics resellers can now receive credit for revenue and new customers towards Partner Recognition (President’s Club, Inner Circle and Partner Awards) and 12 month revenue roll (used to determine SPA discounts) by participating in the Microsoft Dynamics ISV Royalty partner recognition monthly reporting process.

    Both ISV Royalty partners and their Microsoft Dynamics resellers will receive credit for revenue and new customers for qualifying ISV Royalty licenses.

    To Participate:

    In order to provide this credit, ISV Royalty partners who license Microsoft Dynamics via the ISV Royalty Volume Licensing program are asked to provide additional information that is not collected during the normal ISV Royalty monthly reporting process, such as information regarding any Microsoft Dynamics Resellers involved with the implementation of the Microsoft Dynamics solution.

    Visit PartnerSource for complete details regarding how to receive credit.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP 2010 and Microsoft Dynamics CRM 4.0/ Microsoft Dynamics CRM Online Connector Now Available!


    Wow! That was fast!!! Typically in the past, partners, customers and prospects have had to wait for a few months after one of our Microsoft Dynamics ERP products has a major release launch before any updated integrations to other Microsoft Dynamics products roll out. But, with the launch of Microsoft Dynamics GP 2010 just a few weeks ago, it's really cool to see that our Microsoft Dynamics CRM Connector is already updated.

    For details check out this blog posting by the Microsoft Dynamics GP Product Management and Marketing team!


  • Microsoft Dynamics Partner Community Blog

    FY10 June Renewal Partner Contest


    Here's another great incentive program for you to leverage! This time it's focused on your existing customers, and their service plan renewals.

    Renew your Microsoft Dynamics ERP enhancement contracts due in June, 2010 to win an HD Zune.

    There are 2 easy ways for a guaranteed win:

    • Renew 90% of your FY10 Period 12 (P12) Microsoft Dynamics enhancement contracts (or)
    • Increase your FY10 P12 renewal rate by 5%.

    For additional questions regarding the contest, contact

    For complete contest rules as well as full terms and conditions, visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Statement of Direction for Microsoft Dynamics CRM - Updated


    We released several updated Statement of Direction (SOD) document last month for the some of the Microsoft Dynamics ERP products as well as Microsoft Dynamics retail solutions. Now, it's time for the new SOD from the Microsoft Dynamics CRM team.

    The Microsoft Dynamics CRM Statement of Direction has been updated. Please leverage this document in conversations that require guidance on the direction of Microsoft Dynamics CRM.

    Updated in April 2010, this document outlines the future directions of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM '5'. It includes updates about both On-Premise and On-Demand Microsoft Dynamics CRM and the Microsoft Dynamics CRM 4.0 accelerator roadmap.

    You can access the updated Microsoft Dynamics CRM SOD on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Partner Online Technical Communities – TRY US! Sweepstakes


    Here's a chance for you to try out a service from our Support & Services team, and have the opportunity to win! I've recently reviewed these services myself, and think many of you will find them valuable.

    Live technical support incidents can be crucial in emergency or on-site situations, but most partners need to closely manage their use. As a Microsoft Partner Network member, you can use the Microsoft Partner Online Technical Communities (OTC) in non-critical situations to expand your access to the expert Microsoft technical support community with timely online results.

    OTC allows you to share ideas with other partners and get answers to your break-fix, developer, and presales questions—with responses from the same Microsoft engineers you work with every time you call Microsoft technical partner support.

    You could win a $100 (USD) American Express gift card!

    Partners who initiate a thread in any Partner OTC Forum from May 3, 2010, through July 31, 2010, will be entered in a monthly drawing for one of 20 American Express Gift Cards valued at U.S.$100.*

    *No purchase necessary. Open only to authorized representatives of companies actively enrolled in the Microsoft Partner Network with Microsoft Business Solutions competency who are legal residents of the 50 US (includes D of C) or Canada (excluding Quebec) 18+. Game ends July 31, 2010. For official rules click here.


    • Answers to technical support requests for more than 50 Microsoft technologies, including Microsoft Dynamics business software.
    • Responses from Microsoft engineers; response times depend on your partner level.
    • Restricted access: OTC partner forums are not visible to your customers.
    • Peer-to-peer support, monitored and verified by Microsoft engineers.
    • Convenient, cross-thread search.
    • Offline access: Read and write posts to your favorite forums and research resolutions even while offline.


    Each issue resolved through OTC online technical support could save your organization hundreds of dollars in technical support incidents, adding up to thousands of dollars per year. You owe it to yourself, and your organization, to visit the Partner Online Technical Communities page.


  • Microsoft Dynamics Partner Community Blog

    Catching Up & Preparing for FY11


    As a Fargo, ND based Microsoft employee, and after spending two out of the last three weeks in Seattle, I need some time to catch up on work and life. Many of you know that April, May and June are Microsoft's 4th Quater of the fiscal year, but it's also a huge planning period for the upcoming fiscal year. That being said many wheels are in motion, especially with the changes to the Microsoft Partner Network, and future product launches.

    It's a good thing, I didn't sandwich a trip to Atlanta for Convergence in the middle. Talk about living out of a suitcase for a while!!!

    Next week, in Fargo we host our annual internal Microsoft Fargo Campus Meeting. These are always great to get refreshed on our strategies as well as to recognize some of our best employees. Featured speakers include Stephen Elop, President, MBD and Lisa Brummel, Senior Vice President, HR.

    I'll be back next week with plenty of Microsoft Dynamics news.

    PS - Happy Mother's Day this weekend!!!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics AX 2009 & Microsoft Dynamics NAV 2009 Upgrade OFFER – Pilot Program


    In order to stay focused on future revenue streams and a profitable business it is critical to have a healthy balance between new customer and existing customer business. Outsourcing of upgrades to upgrade partners could help you balance both revenue streams.

    An upgrade assessment of your customer’s Microsoft Dynamics ERP system can provide your customer with an overview of what is required to upgrade to Microsoft Dynamics AX 2009 or Microsoft Dynamics NAV 2009 and assist your customer’s decision to upgrade.

    Your customers can take advantage of professional pit-stop services and support to realize a faster return on investment:

    Value to Partners – Customer Retention

    Upgrading your customer to the latest release can enable your customer to grow and benefit from the business value this solution is offering.

    • Customer satisfaction & retention
    • Up- & cross-sell opportunity
    • Cost of support

    Value to Customers – Business Value

    Upgrades are successful when adding business value and benefits to the organization.

    • Lower-cost/risk platform
    • Support more biz processes
    • Adoption/productivity
    • Risk: cost of not upgrading
    • Return: realize BREP ROI

    Execute Upgrades – Profitable Business

    A specific upgrade training for Microsoft Dynamics AX 2009 & Microsoft Dynamics NAV 2009 has been designed, and includes Sure Step implementation methodology.

    • Acquire upgrade skill-set
    • Outsource upgrades
    • Show business value
    • Use upgrade tool-set
    • Use Sure Step Upgrade process

    Offer Overview and Process:

    • The assessment provider for this pilot program is Celenia Software (the "assessment provider"). Other organizations may provide the assessment services and be eligible for the subsidy in future programs if certain criteria are met.
    • Partner (the term "Partner" refers to partners who meet the eligibility requirements set forth in the Offer Terms and Conditions) works with the customer to collect the data necessary for the assessment.
    • Partner submits data to the assessment provider.
    • The assessment provider and the customer sign a customer assessment contract and will provide the customer with an assessment and estimate for a fixed price upgrade for moving the customer from their current version to Microsoft Dynamics AX 2009 or Microsoft Dynamics NAV 2009, the latest version.
    • The total cost of the assessment is $2,000 per assessment. Microsoft will provide $1,000 subsidiary for the assessment. The assessment provider will invoice Partner $1,000 for the assessment. Partner can decide in its sole discretion whether to charge the customer for the assessment.
    • The assessment provider will notify Partner when the assessment is complete, and if so requested by the customer, Partner can review assessment and upgrade review with customer.

    Offer Terms and Conditions:

    • This offer is ONLY available to partners located in the U.S. who are current on their service plans.
    • This offer does not apply to assessments provided to public sector customers.
    • The offer period starts on December 1, 2009 and ends on June 1, 2010.
    • This offer is limited to the first forty-five (45) customer assessment contracts signed (based on the execution date of the contract) through all qualifying partners during the offer period.
    • This offer is non-transferrable and not redeemable for cash.
    • Taxes, if any, are the sole responsibility of the recipient.

    Get Started

    To get more information about the upgrade assessment, please call the assessment provider at: 1-770-790-5485.


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