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The Australian Education Blog
Ray Fleming's take on what's interesting in Education IT in Australia

  • Education

    The Education Sessions at Australia Partner Conference - Part Four


    This is part four of a series, covering the Education sessions at the Microsoft Australia Partner Conference.
    Start at part one (The Microsoft Australia Education Team) here

    What are the top concerns of University CIOs

    APC Slide - CIO Top Issues

    At the conference I only briefly covered the top three issues for university CIOs:

    • Mobility and personal devices
    • Cloud computing issues
    • Funding & Resourcing

    It’s interesting that the first two aren’t about restraints - things that limit what can be done - but are opportunities - things that can be done differently in order to expand the ICT service being offered to faculty and students, or reduce the cost of running current systems.

    The full University CIO Top Ten concerns

    CAUDIT (the Council of Australian University Directors of Information Technology) published the list of the key issues for University CIOs and IT Directors within Australia - or, as they describe it, those issues which were keeping them awake at night:

    They are:

    1. Mobility & Personal devices
    2. Cloud Computing Issues
    3. Funding & Resourcing
    4. Data Storage & Management
    5. Business Continuity
    6. IT staff – Re-skilling for the future
    7. Governance & Strategy
    8. Constant Change
    9. Research Support
    10. IT staff – Recruitment & Retention

    A summary, including the trends for the last 3 years can be downloaded from their site

    Learn MorePart Five - How many Decision Makers?

  • Education

    Microsoft Tech Tuesdays


    Tech Tuesdays bannerWe’ve just started the new season of our Tech Tuesday webcasts, for school ICT managers in Australia. It's a great opportunity to take a look at some of our educational products or solutions in more detail, and there's a wide range of subjects.

    For the next few weeks, we’ve invited entrants to the Microsoft Australia Education Partner of the Year Award to join us too, to share their stories of success, and the work that they are doing with other schools around Australia.

    By doing these as Tech Tuesday webcasts, it means that there are all the benefits of a live session, without any of the travel challenges. Built on Microsoft's collaborative technologies, these live, bite-size presentations are instructor-led, and endeavour to cover a broad range of topics facing schools across the country.

    Future Tech Tuesdays

    Register Here

    8 November

    The Microsoft Office Suite in Education
    We’ll take a look at the latest version of Microsoft Office, and how ti supports teaching and learning
    Read more about Office 2010


    15 November

    Learning Management Systems in Education
    An overview of the choices in Australia, and an insight to the choices that other schools have made
    Read blog posts talking about ‘Learning Management Systems’


    22 November

    Microsoft Partner story - nSynergy
    Best Practice Intranets for Schools – examples, trends, and how to approach the project
    The session will focus on ways to make your School Intranet successful, by looking at award-winning Intranet examples, and popular trends.  User experience is key for Intranets and Extranets, and we’ll demonstrate and discuss how to maximise User Adoption.  We’ll demonstrate how to make your Intranet successful, and go through unique approaches to Intranet projects which are specific to school environments.
    Visit the nSynergy website


  • Education

    Weekly technical webcasts - 29 Aug-2 Sep 2011


    Webinar iconThis year we’re offering a series of live webcasts, led by a Microsoft subject matter expert, on a range of core Microsoft products. They are not specifically designed to focus on education - and attendees will be from a wide range of industries - but I wanted to highlight the opportunity for you to take part to get up to speed with leading edge technology changes.

    Each week I’ll highlight the webcasts coming up soon, and provide a more detailed overview, and give a list of future sessions that you can book into your diary. All of the webcasts are scheduled for 2-4PM AEST (Australia East Coast time). See ** below for more details on how the webcasts work

    This week’s webcast

    Best Practices for Private Cloud Implementation

    Want to build out a Microsoft Private Cloud solution? Want to learn the best practices for implementing, managing and growing your Private cloud topology? Come to this session to ramp up on the various private cloud best practices and lessons learned during industry and internal implementations of Microsoft's Private Cloud solution. This session helps you to get the most out of your Microsoft Private Cloud implementation.

    2nd September - Find out more, and register 

    Future webcasts

    Register Here

    6 September

    Microsoft Exchange Online: Unified Messaging in Microsoft Office 365

    Find out more, and register

    7 September

    Inside Windows Azure, the Cloud Operating System

    Find out more, and register

    20 September

    Microsoft SQL Server Code-Named "Denali" AlwaysOn Series, Part 2: Building a Mission-Critical High Availability Solution Using AlwaysOn

    Find out more, and register

    20 September

    Microsoft Lync 2010: In the Cloud

    Find out more, and register

    23 September

    Understanding How Microsoft Virtualization Compares to VMware

    Find out more, and register

    27 September

    Microsoft Visual Studio Tips and Tricks

    Find out more, and register

    27 September

    Ten Must-Have Tools for Windows Azure

    Find out more, and register

    30 September

    Microsoft System Center Configuration Manager 2012: Deployment and Infrastructure Technical Overview

    Find out more, and register

    4 October

    Microsoft Lync 2010: Setup, Deployment, Upgrade and Coexistence Scenarios

    Find out more, and register

    14 October

    Virtualization: State of the Union

    Find out more, and register

    18 October

    What's New in Manageability for Microsoft SQL Server Code-Named "Denali"

    Find out more, and register

    18 October

    Microsoft Exchange Server and Microsoft Office 365: How to Set Up a Hybrid Deployment

    Find out more, and register

    21 October

    Microsoft System Center Operations Manager 2012: Overview

    Find out more, and register

    25 October

    An IT Pro View of Windows Azure

    Find out more, and register

    28 October

    What Are the Bridges between Private and Public Cloud?

    Find out more, and register

    1 November

    Microsoft Office 365: Deployment Overview

    Find out more, and register

    8 November

    Upgrading to Microsoft SQL Server 2008 R2 and SQL Server Code-Named "Denali": A Comprehensive Look

    Find out more, and register

    11 November

    Microsoft System Center Virtual Machine Manager 2012: What’s in It, and How It Enables the Building of Private Clouds and Federation to the Public Cloud

    Find out more, and register

    15 November

    Taking Office to the Cloud: Integrating Microsoft Office 2010 and Windows Azure

    Find out more, and register

    22 November

    Managing Windows Azure Applications

    Find out more, and register

    22 November

    Integrating Microsoft SharePoint 2010 and Microsoft Dynamics CRM Online

    Find out more, and register

    25 November

    Integrating the Microsoft System Center Stack for Process Compliance and Automation

    Find out more, and register

    29 November

    What’s New in Microsoft SQL Server Code-Named “Denali” for SQL Server Integration Services

    Find out more, and register

    6 December

    Microsoft Lync 2010: Audio, Video and Web Conferencing Architecture and Experience

    Find out more, and register

    ** By running them as webcasts, our aim is to allow you to get the latest news, without travel costs, or event fees. And with all of the advantages of being able to watch an online webcast whilst also being able to do other things if necessary.

    All of the free webcasts are two-hour long sessions, and combine technical presentations and live demonstrations. The level of the content is suitable for IT teams in schools, TAFEs and universities, as well as for pre-sales consultants and technical consultants working within Microsoft’s education partners. There are some which are much more specifically tailored for developers, and I’ll highlight those below.

    You’ll need to register in advance, and you’ll then receive a Calendar note as well as info on how to join the Live Meeting online. All of the webcasts are scheduled for 2-4PM AEST (Australia East Coast time)

  • Education

    The Education Sessions at Australia Partner Conference - Part Three


    This is part three of a series, covering the Education sessions at the Microsoft Australia Partner Conference.

    Start at part one (The Microsoft Australia Education Team) here

    State Education Strategies slide

    Australian State Education Strategies

    I talked about the need to ensure that we, and our partners, are able to align to the strategic priorities of our customers. And a great way to do that is to understand the strategic plans. The example I used was the Strategic Plan for 2011-2015 for the Queensland Department of Education and Training, where they explicitly talk about performance enhancement and the need to:

      …continue to strengthen the analysis and use of performance data, research and evaluation to improve the delivery of services [and] improve the use of information management systems to monitor performance, inform decision-making, improve resource agility and productivity, support knowledge sharing and facilitate open and transparent communication.  

    Below are the links to the strategic plans for education ICT for the three largest states and the Federal government.

    The Australian Federal Government Education ICT Strategy- ‘Digital Education Revolution’
    New South Wales Government Education ICT Strategy
    Queensland Government Education ICT Strategy - ‘Smart Classrooms’
    Victoria Government Education ICT Strategy - ‘Digital Learning Statement’

    Of course, they aren’t always the principal drivers for every project in every state - but they are a great place to start if you want to understand what’s driving direction.

    Learn MorePart Four - The top issues for university CIOs 

  • Education

    The Education Sessions at Australia Partner Conference - Part Two


    This is part two of a series, covering the Education sessions at the Microsoft Australia Partner Conference. Read part one (The Microsoft Australia Education Team) here

    I covered an overview of the Australian Education market - and to the relief of some, I didn’t spend time digging down deeply into the data - let’s face it, that’s better digested in detail later. So I shared three statistics, relevant to each of the sectors.

    Three headline statistics for Australia Education IT

    Australian Government School spend


    The first is that the Australia government spends $12,873 per student on school education - and that’s grown by almost half in the last five years. (Detail freak? Don’t worry, more details below)
    Australian TAFE income

    The second statistic is that TAFE spend grew by 11% for the last year that the stats are available (2009) - and the interesting point is that most of the growth came from non-government sources, including employers etc

    Australian Higher Education IT budget


    And the third and final statistic is that universities in Australia spend around $1.6 billion on IT annually, and employ 1,600 staff. Which makes it a huge market (but then, so is the schools IT market, when you have CIO’s in some states responsible for $500m budgets).

    Forget the overview - give me the detailed statistics

    Now, if you’re a detail person, you might want a bit more than the statistics above. And I’ve got plenty - although I skipped them in the presentation, here’s the hidden slides I saved for now


    If you read enough statistical reports, you can get to the neat summary alongside, which shows where the investment is going - approx $57 billion of funding split between the three key sectors.

    An interesting statistic is that non-government schools (Catholic and independent schools) receive approx 60% of their budget from the government.

    For the source reports, see Schools - TAFEs - Universities
    imageThe next set of statistics gives you a picture of the number of institutions across each sector, as well as the numbers of staff and students.

    An interesting stat on this slide is that there are 60 TAFEs, and 1,711 other private training providers.

    For the source reports, see Schools - TAFE staff & students - University staff & students



    The breakdown of schools across each state shows why so many ICT providers for education focus a lot of effort on the three states in the East - New South Wales, Victoria and Queensland, as they have the majority of schools and students.

    For the source reports, see Schools

    For TAFEs and Universities, you can see that the pattern doesn’t quite match the profile of schools - with a blip up in the number of TAFE’s in Western Australia.

    For the source reports, see TAFE - Universities

    Learn MorePart Three - The Australian State Education ICT strategies

  • Education

    The Education Sessions at Australia Partner Conference - Part One


    This week the entire education team has been up in the Gold Coast at the Microsoft Australia Partner Conference 2011 (APC). It was a packed week - hundreds of our partners from right around the country, along with a sizeable chunk of the Microsoft team - which was a busy mix of keynotes, breakout presentations, group meetings, one-to-one meetings, and a healthy dose of socialising.

    As part of the agenda, we took a two hour dive into the education business, and talked about many different aspects of the marketplace, our future strategy, and what we’re doing to help our partners. As this is a public blog, I can’t publish all of the information here, but over the next couple of days I’m going to share as much as I can, and provide links to the resources we referenced.

    And for the benefit of those partners who were at APC, I’m going to try and stick to the order we used on the day. There was so much information packed into the session, it’s going to take me quite a few blog posts…

    Where possible, I’ve included the original slide info, so you can click on any of the slide thumbnails to see the enlarge image.

    Meet the Microsoft Australia Education Team

    We kicked off with George Stavrakakis, the new Microsoft Australia Education Director, introducing his team. All of the people on the first slide were in the room - our Account Management teams for the three main states:

    • Microsoft Australia Education Team - NSW - QLD - VICMark Kenny for Queensland
    • Claire Jorgensen for New South Wales
    • Trudi Grant for Victoria.
    • Each of them is supported by their Account Technology Specialist - Lance Baldwin, Andy Reay and Emilio Parente.

    Next George introduced the broader team across the rest of the country, including:

    • Microsoft Australia Education Team - other states and segmentsEducation Account Managers for the other states (Graham Lawrence for NT, Savvas Neophytou for Western Australia, Rob Santucci for South Australia, Michael Bennet for Tasmania and Brian Senior for ACT)
    • Our account team for Catholic and Independent Schools - Ken Rankins, Mark Caldwell and Vanessa Gage
    • Our Higher Education team - Lucy Segal and Mark Tigwell

    And finally, just some of the other members of the education team:

    • Microsoft Australia Education Team - the hangers-onme, looking after partners
    • Clive Dillen who is the Education focused person in Microsoft Services
    • Jane Mackarell, our Academic Programmes Manager - who runs the Partners in Learning programme in Australia

    And that was just the core group covered. There’s a large group of others that George mentioned who didn’t get their smiley faces onto the slides, including our Education licensing specialists, the marketing team, the Academic team in DPE and our colleagues from Microsoft Research.

    Want to know more about the team? More reading here

    Learn MorePart Two - The Australian Education Market Overview

  • Education

    The Australian Government’s ICT strategy for Education


    There are all kinds of interesting documents that describe the Australian Government’s ICT strategy for Education, so here’s a summary of some of the key resources you can use to research the market.

    If you’re from outside of Australia, it’s important to know that there is a Federal strategy - which applies to all states, and then State strategies for each individual state. They normally mesh together, but it’s common for a federal strategy to be implemented in different ways in different states (in fact, it’s sometimes the strategy for some states to ensure that they implement things differently to their neighbouring states)

    What I’ve linked to below are the strategic plans for education ICT for the three largest states and the Federal government.

    The Australian Federal Government Education ICT Strategy- ‘Digital Education Revolution’

    New South Wales Government Education ICT Strategy

    Queensland Government Education ICT Strategy - ‘Smart Classrooms’

    Victoria Government Education ICT Strategy - ‘Digital Learning Statement’

    If you have links to the plans for smaller states, please add a comment below with a link, and I can put them into the list.

  • Education

    The winner of the Microsoft Australian Education Partner of the Year is…


    Microsoft Australia Education Partner of the Year 2011

    This week, it’s the week of the Microsoft Australia Partner Conference. There are nearly 1,000 people gathered in the Gold Coast to learn together about Microsoft’s future strategy, from both a technology and market perspective. (From a distance, you can get a bit of a flavour by seeing what people have been tweeting about).

    The conference opened last night with the announcement of the winners of the Microsoft Australia Partner Awards, including the Education Partner of the Year. The finalists for the education awards were Dimension Data, Janison and OBS.

    As I was on the judging panel for the awards, I know just how hard it was to separate out the finalists, because the entries were all great case studies about the work that our partners had been doing to help improve teaching and learning across all education sectors in Australia. But, as with all awards, we eventually had to separate out three finalists, and then an intensive internal discussion led us to a winner.

    And the winner is…

    The winner for the Education Partner of the Year was Janison, for their work on using the Cloud to deliver online Science assessment exams to students in New South Wales Department for Education and Training.

    And here’s what the judging panel had to say about Janison’s award:

      The entry demonstrated that even the smallest companies, with the right mix of innovation and obsession, can deliver solutions which allow our joint education customers to innovate in their core tasks of enabling teaching, learning and assessment. Janison’s Cloud Assessment Framework, based on the Microsoft Windows Azure system, has laid the groundwork for all of our partners to enjoy greater success in the Australian educational technology market. With 40,000 students in New South Wales taking their annual Science exams online through the pilot, and 80,000 students from 600 schools due to take part in October 2011, it’s clear that Janison have now changed the game for student assessment.  

    Learn MoreLearn about Janison's award-winning ESSA project

  • Education

    Windows Azure Platform Architect Workshop - Sydney 6-8 September


    Classroom iconIf you’re a Microsoft partner and thinking about the move to the Cloud, then you may be interested in attending (or getting the right colleague to attend) the Windows Azure Platform Architect workshop, that is scheduled on the 6-8 September in Sydney. It’s an in-depth workshop that is designed to give you the information and skills needed to be able to support your customer Cloud scenarios.

    Some of the things to be considered when moving IT services to the cloud are:

    • What scenarios are good for the Cloud - and what might you want to leave on-premise?
    • How to assess - security, compliance, complexity, latency?
    • What are the questions which will help technical qualification?
    • How does an existing identity security model translate to the Cloud?

    The workshop is specifically designed for senior architects in Microsoft partners who are designing infrastructure services for enterprise-level customers, although it’s not specifically for education partners.

    Although there is a cost for the event (just over $140), the real investment is in the time and engagement involved in the workshop.

    Learn MoreFind out more about the Windows Azure Platform Architect workshop

  • Education

    How important is ICT to academic success - the majority of US parents say ‘Very’


    Phi Delta Kappa - a US teachers professional association - use Gallup to carry out a poll of 1,000 Americans about their attitudes to education, teachers and related areas in the public schools system. There’s some interesting statistics in there (which made me wonder whether Australia is similar, or very unlike the US education system), as well as some hot political issues that are current in Australia too. For example, there’s a question about whether standardised test scores should be published for individual teachers (parents marginally in favour). You can read a summary of the survey here, and the full report here

    There is a specific section about ICT in education, which makes interesting reading. Here’s a couple of interesting things I found:

    ICT is very important to learning, but less so for ‘academic success’

    70% thought that is was very important ‘that all students have access to computer technology’, but only 52% thought that access to computer technology was very important ‘for ensuring student academic success’.
    They don’t explore the reasons for this - I wonder if it is a reflection of the disjoint between learning (often using technology) and the exam process (often pen and paper based)?
    See page 15, Table 17

    Which is better - a more effective teacher online, or a less effective teacher in the classroom?

    This was the question that the survey asked:

    “Suppose a school wants to offer a new class and is considering whether the class should be taught online or in person. Would it be best for the school to hire a more effective teacher who was only available to teach over the Internet or would it be better to use a less effective teacher who could teach the class in person?”

    I was really surprised by the result - almost evenly split:

    • More effective teacher online - 46%
    • Less effective teacher in person - 50%

    I feel there could be hours of debate about why parents answered this question in particular ways. But if you were considering talking about the use of video conferencing and online learning to support a wider curriculum, you’d know from this that half the room may not like the idea, whilst the other half would be focusing on the quality of the teacher on the other end of the video link or system.
    See page 16, Table 22

    Learn MoreFind out more, and download the full reports, here

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