Riding Herd

Jeremy Mazner, Technical Evangelist

May, 2005

  • Riding Herd

    Customer service too good to be true: ATT and Audiovox

    • 5 Comments
    I'm in a mood to rant about poor customer service experiences I've had lately. Since one of them is about Apple, I figured I better start by posting the other one, which is related to Microsoft technology. Back in November, I bought an Audiovox SMT...
  • Riding Herd

    iPod woes continue

    • 5 Comments
    After another visit to the Apple store, and another struggle with the Genius bar, I'm now in a state where iTunes blue-screens (BAD_POOL_CALLER) when I plug in my iPod. If I uninstall iTunes, I can connect the iPod to my PC and it behaves like a nice...
  • Riding Herd

    Customer service too good to be true: Apple and iPod

    • 4 Comments
    So speaking of over promising and under delivering : I just returned home from one of the most frustrating customer service experiences I've had, courtesy of the Apple store near my home. Last year, I bought my wife an iPod for her birthday. At the...
  • Riding Herd

    Mr. Sketch is great!

    • 1 Comments
    After two grumpy posts, here's a feel-good post. I've had two day-long meeting/training things each of the last two weeks. And at both of them, I was pleasantly surprised that, when it came time to do some team writing excercises on a sketch pad, we got...
  • Riding Herd

    Any women evangelist candidates out there?

    • 1 Comments
    Where are the women evangelists? I’ve gotten some great responses to my open jobs ( here and here ,) all of which have been from men. There are several women on our evangelism team today, and I can’t believe that they make up the entire community of females...
  • Riding Herd

    PDC updates

    • 1 Comments
    It’s been a while since I last posted about PDC content planning. Thing suddenly got very busy in the last month, as we got ready to move into the session development phase. One of the things that makes PDC unique among Microsoft conferences is...
  • Riding Herd

    PDC registration opens June 7th

    • 0 Comments
    I saw it on a banner ad on microsoft.com, so it must be true! PDC reg opens June 7...
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