a blog or 2

Technical Support from the Inside

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    Customising context menus in Outlook

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    I had a customer call Microsoft asking how it would be possible to disable the COMMUNICATOR call option (indicated by the label ‘1’ below) in addition to the CALL ALL option (indicated by the label ‘2’ below): Ordinarily...
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    Error msg: “No snap-ins have been registered for Windows PowerShell version 2.”

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    A customer reported the “ No snap-ins have been registered for Windows PowerShell version 2 .” Error message running their code on a windows 2008 r2 server box. They were running code that would haven run inside a c# application which called...
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    mapi not installed - using SAP layout designer on Windows 7

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    Had a customer having problems with running using a product called SAP Business One and Advanced Layout Designer running on windows 7. However when they go to send mails within the product, they get an error mapi is not installed. After connecting...
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    Session Exhaustion: Error "The maximum number of sessions for the current user has been reached."

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    Had a customer who reported “The maximum number of sessions for the current user has been reached.” When executing the AddUsersToPFRecursive.ps1 cmdlet which allows you to specify permissions for the client user. This is the powershell...
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    Obtain SMTP Address using CDO in an un-managed environment

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    You can use the AddressEntry.Fields(PR_SMTP_ADDRESS) method where PR_SMTP_ADDRESS is 0x39FE001E. Here are two examples of it: ' MAPI property tag for SMTP address ' Get first message from inbox Set objFolder = objSession.Inbox ...
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    Obtain SMTP Address using CDO/Outlook in managed environments

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    If you were targeting office 2003 clients, you can download the Office 2003 primary interop libraries here: http://www.microsoft.com/downloads/details.aspx?familyid=3c9a983a-ac14-4125-8ba0-d36d67e0f4ad&displaylang=en This will allow your...
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    Failed exchange event sink - methods to troubleshoot

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    I had a customer that reported failures with an event sink working on one machine but failing on another server. This article lists methods to help, remind anyone what steps to take to help find a solution quicker. This customers event sink worked...
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    Spotlight On: Microsoft Silverlight

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    Microsoft Silverlight is a free runtime that powers rich application experiences and delivers high quality, interactive video across multiple platforms and browsers, using the .NET framework. It extends and amplifies your existing development skills,...
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    Spotlight On: Microsoft .NET Framework

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    Please find below some of the important links which have been collated on Microsoft Core .NET Platform. .NET Framework Conceptual Overview The .NET Framework has two main components: the common language runtime and the .NET Framework class library...
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    Useful Sharepoint Links

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    Useful Links · MOSS Video Demos (Total 14 Modules) · Before You Begin with SharePoint Server 2007 · MOSS Tools for performance and capacity planning · Downloadable book: Planning and architecture for Office SharePoint Server 2007 · MOSS...
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    Exchange 2007 online resources

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    Exchange 2007 introduces many new concepts and capabilities, so Microsoft offers many free online resources to help you get better acquainted with it. Please feel free to share this information with anybody on your staff who will be working with Exchange...
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    Information and Resources on VSTO 3.0 and outlook development

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    I had a customer who required information and advice on creating an addin for their environment. Their requirements were to create a button in the Appointment window which simply launches a web page (used to book a meeting room through an internal...
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    invalid chars after migrating from exchange 2003 to exchange 2007

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    Problems with migrating users from Exchange 2003 to Exchange 2007? Well quite likely you might see situations where mailbox aliases get corrupted with invalid charcaters, pretty much all objects could get affected by this: e.g: users, distriubution lists...
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    oh outlook, oh outlook , wherefore art thou development

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    Developing for Outlook can sometimes be overwhelming and simply customers could often get lost in information spread around the web. here are some notes that will help folks get to grips with it The three parts to understanding developing for outlook...
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    tracing and troubleshooting your applications

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    So you're poised with a problem that you just don't know where to turn for help? Here are a few ways to investigate problems you are having with your application. It's the basis of tools that Microsoft support engineers will most likely use first,...
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    'sending failed' when using code to send mail

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    A customer contacted messaging dev and told us about their problems in their asp.net applications. Their error... Server error in '/email' application A connection attempt failed becuase the connected party did not properly respond aftera period...
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    The Exchange Server 2007 Beta 2 SDK is out!

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    You can get it from here - http://www.microsoft.com/downloads/details.aspx?FamilyID=8c32d5ee-a071-459e-843d-8ede0a9582b3&DisplayLang=en Its got code and samples aplenty~ Bandwidth Logging Body Conversion Bridgehead Logging Calendaring Cancel Appointment...
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    Whats new for Developers in Office 2007

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    Check it out here - http://msdn.microsoft.com/office/program/outlook/2007/default.aspx
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    Exchange API - a brief history of what's around and what won't be....

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    So in all my years at Microsoft, as email has become more and more important in peoples live, the Messaging product groups over the years have also tried to keep on top of things by developing programming interfaces to help application developers give...
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    "Kicking off Powershell (PS)" for techs

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    So things are getting pretty hot around here and lots of devs and admins are needing more control over their systems. Command line just doesn't cut it with all this new technology so we need more power, flexibility and control. Monad has been the talk...
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    Sniff, Sniff here and a fiddle there

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    I came across another cool tool the other day, we all love Regmon , Filemon as well as Netmon in support. Netmon is the hardcore tool that all network admins use to sniff those network packets to try and understand what data is being sent along the wire...
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    Needles in a Haystack

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    In my day to day job as a support engineer. One of the frustrating elements is dllhell scenarios and rogue registry entries. In most cases, it's better to ask customers to head on over to windows update to ensure all the latest components and binaries...
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    Xbox 360: Controllers R us

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    Boy getting an XBOX 360 is a going to be a difficult task. I'm really looking forward to finding one (hopefully before xmas) but one question thats been bugging me for some time is if I can use my 360 controller with my PC games? Well the word is that...
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    Search Engines Trials and Tribulations

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    A colleque asked me a question today. "How can I get my site listed high up on the pages of MSN search" That’s the holy grail of not just MSN but all search engine questions… You could pay an SEO (Search Engine Optimazation) to do it for you...
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    oooer, I have a Blog

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    Hello all, My name is Paresh Joshi but everyone calls me Josh. My mum uses Paresh when I'm about to get told off [:O]. I work at Microsofts Technical support centre In Reading (Berkshire) UK and am with the european developer support teams supporting...
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