We've made a few changes to the Ultimate Steal website (Office 2007 Ultimate for students, for £38.95), all of which are good news. Here's what we've done:
Added the Backup DVD option to the ordering optionsTo be honest, we have been trying to put this here ever since launch, but some technical glitches stopped us. It's now there, so students can order media at the same time as ordering the licence. This is handy if they don't want to use the download service, or they want a backup.
Added email verification BEFORE entering the purchasing process
We've been getting hundreds of students who have incorrectly entered their email address during the purchase process, which means they haven't received their licence key after purchase. It's tricky for us to resolve these individual problems quickly, and also inconvenient for students. So now, before you get to the online shop process, you have to provide your student email address (ending in .ac.uk) and then get an email confirmation and website login. This way, if you put in the incorrect email address, you won't get your website login - you'll have to go back and enter it again correctly.
Even more reasons to tell your students about the Ultimate Steal
That will work ONLY IF the trial disk is the same version (ie Office Ultimate) as the licence key. When you order the software however you can also order the backup DVD to install from
It is the Office Ultimate Trial pack (2 disks). Will there be a problem if I buy but don't download, then find out that I may have to download after all (trying to keep costs down as much as possible)?
No, you don't have to download on the same day - you have up to 30 days to do the download.
I have all my codes, passwords and everything. I downloaded the program and it gave me an error that said package failed. So I tried to download the program again and it showed an error that reads 'This website requires you to log in.' I am becoming very upset as so far it has taken me two days to try and download this program. Please help me!!!
Have you contacted the support team via the Ultimate Steal website?
Or, drop me an email via the link at the top of the page (without your contact details, I'm afraid I can't take it any further - and putting them up as a comment on the blog will get you loads of spam!)
Hey I ordered the Ultimate steal dvd the other day. However when I went to pay for it there was an error with the paypal payment option and microsoft have said that there were issues with it.
I just want to know when will this be sorted if you have any idea?
I know there have been some hiccups with PayPal - if you click the "email" button at the top of the page, and drop me a line with your email address & name, I can pass this on to a colleague who can help.
I purchased my dowload two weeks ago now and have been tring to install it ever since. I keep getting error code 2203, at install.
I've disabled my firewall, and virus scans and keep getting told to re-download. ....
Can you drop me an email via the link at the top of the page? I don't have any contact info for you from the comment, so can't help yet. But as soon as you can drop me an email, I'll escalate it to the right support team.
I bought the programme last week. Despite several emails I have received no product key. Can't understand this, because sending the product key [which I've paid for] would be quicker than stacking me in a pile of emails.
So the DVD can't be used. But the real killer is that I downloaded the trial version. Very shortly all my data will become uneditable, my Outlook data will not be capable of converting back to Office 2003, because the trial version ceases to be usable after 25 openings. If you buy, be prepared for a long wait, and don't expect any customer service. And don't risk finding you can't get an essay or dissertation completed because you cannot edit your work...........
Hi Susan - Ray here - without your contact details, I can't help directly, but drop me an email if you want me to escalate your query.
You should be able to just login to get your product key - the product key is provided on the Thank You page. If you didn't get it there or in your email inbox, then you can look it up on FindMyOrder.com
Just a short note - if you have a support query, and you feel it hasn't been sorted for you by the Ultimate Steal website team (the link for the support page) then please drop me an email, using the "Email" link at the top of the page, or leave a comment AND drop me an email. If you just leave a comment, I won't get any contact details (eg email address), and so I can't get back to you to help, or escalate it for you.
I am getting very frustrated with this (very good) offer!
I signed up a while back to be notified when the next offer was available here in the UK, and recieved an email letting me know it was. Went through the eligibility thing, gave my uni address etc etc. Got to the part for payment, filled in my details, and it says that my card detail are incorrect. Double check them- they are fine. Few more tries, still no luck. Then assume that I have the answer - my card is Maestro - perhaps that is not accepted. So I click the paypal option, fill in my address etc - then something went wrong. No problem I thought - I will just re-order it using my girlfriends credit card which is accepted.But no! Everytime I follow the prompts, click BUY NOW (I would love to!) enter card details etc, click SUBMIT the thing just says that my basket is currently empty (despite the screen before saying office 2007 x1). I have been through this process so many time now - someone please help me.
Thank you in advance,
NOTE FROM RAY - if you have a support query, and you feel it hasn't been sorted for you by the Ultimate Steal website team (the link for the support page) then please drop me an email, using the "Email" link at the top of the page, or leave a comment AND drop me an email. If you just leave a comment, I won't get any contact details (eg email address), and so I can't get back to you to help, or escalate it for you.
For added emphasis! If you have a support query, and you feel it hasn't been sorted for you by the Ultimate Steal website team (the link for the support page) then please drop me an email, using the "Email" link at the top of the page, or leave a comment AND drop me an email. If you just leave a comment, I won't get any contact details (eg email address), and so I can't get back to you to help, or escalate it for you.
I have downloaded the product four times; everytime I try to install it, I recieve an error saying: "The installation of this package has failed"
I have contacted customer support twice and have received no response. I am taking English Comp. II and I need to do some writing. Help me!